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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Excellent customer service!

Excellent customer service! Very helpful and the app is easy to use! Reviewed on: 13th February 2026

Overall very good.

Overall very good. Customer service helpful. Interest rate previously better with cashback but still very good bank account. Would recommend. Easy to use app. Reviewed on: 13th February 2026

Great customer service from actual people

Great customer service from actual people, who are always friendly, polite and ready to help. Also I really love the round-up feature, which I use to save up for holiday spending. Reviewed on: 13th February 2026

Best bank account around.

Since opening my accounts I have received cash back and great interest rates on my savings accounts. Reviewed on: 13th February 2026

Best bank to deal with with/ bank with.

Best bank, best rates, great customer service. Fantastic access to online banking so easy to navigate the banking app. Reviewed on: 13th February 2026

Great option to open multiple accounts to manage fun...

Great option to open multiple accounts to manage fund efficiently Reviewed on: 13th February 2026

Good customer

Good customer service . Good cash back. Reviewed on: 13th February 2026

Ive had chase now for a few years now and the benefi...

Ive had chase now for a few years now and the benefits you get is brilliant Reviewed on: 13th February 2026

It’s very easy and good customer service

It’s very easy and good customer service Reviewed on: 13th February 2026

scammed !!

I was scammed & the help desk lead me through the process of getting the best help, which I was extremely grateful for and eventually they refunded my money Reviewed on: 13th February 2026

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