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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48938 reviews)

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4.94

Based on 48,938 reviews, last reviewed 25th Mar 2026

448100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Beware switchers Whilst I love the ease of opening a current account, if you want a savings account you have to have a current account. Beware any switchers: if you cl... Read more Reviewed on: 25th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48938)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

Good bank glad I changed to them

Good bank glad I changed to them Reviewed on: 13th February 2026

Never been happier with a bank long may it last .

Never been happier with a bank long may it last .ease of use security no messing instant access simple to use Reviewed on: 13th February 2026

Friendly knowledgable staff who are helpful when you...

Friendly knowledgable staff who are helpful when you have a query Reviewed on: 13th February 2026

Great bank to bank with, always helpful and helpful...

Great bank to bank with, always helpful and helpful whenever you have a query. Very intuitive app and great having the security of a large firm like JP Morgan behind it. Only criticism I’d say is that you can’t deposit cheques in the UK. Reviewed on: 13th February 2026

Great bank, just need to offer a joint account now f...

Great bank, just need to offer a joint account now for bills and will be undefeated Reviewed on: 13th February 2026

It’s an amazing bank!

It’s an amazing bank! Very efficient and good value for money Reviewed on: 13th February 2026

All good simple banking but effectivve

All good simple banking but effectivve Reviewed on: 13th February 2026

Great services, earning cash back on spends and roun...

Great services, earning cash back on spends and round up saving features are all great. Easy to use app. Reviewed on: 13th February 2026

Reliable, functional and secure.

Reliable, functional and secure. The app is easy to use. Competitive rates Reviewed on: 13th February 2026

I Heart Chase

UI? Brilliant. I haven't seen such a sleek ui since monzo, can't wait for their dark mode if any. Customer Support? Nearly instant. Never had any complaints, always ready to help. Direct Debits? Easy to set up from both current and savings. Credit Card? Hmm I feel this is a bit lacking, as the 1% cashback is only available on their debit, I do like the mastercard support. Waiting for more offers. Chase has made tremendous progress in the UK, and I can't wait to see what else they have in their arsenal. Reviewed on: 13th February 2026

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