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Chase Bank: Current account reviews

4.86
Based on 49,016 reviews, last reviewed 20th Aug 2026
87% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026
sweetice53's avatar
sweetice53

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

5
Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Excellent interest rates on current account

5
Like the round up and good interests rates on the savings accounts part.of current account. Really like the round up and that to has excellent interest rate and the cash back is another excellent offer chase bank account gives and whenever contacted customer services habe beeb very helpful Reviewed on: 16th February 2024

Very easy

5
Very easy to use, contact and manage money Reviewed on: 16th February 2024

Fantastic current account and app

5
Fantastic current account and app Reviewed on: 16th February 2024

The number 1 bank account

5
The app is simplistic, very easy to negotiate. The others and deals are very competitive in todays markets. Reviewed on: 16th February 2024

Great mobile app

5
Great online experience very easy to navigate and super helpful staff when needed Reviewed on: 16th February 2024

Chase is absolutely amazing bank

5
Chase is absolutely amazing bank Reviewed on: 16th February 2024

Excellent customer service and security is paramount.

5
Excellent customer service and security is paramount. Reassuring to know that Chase will monitor unusual payment requests and place a hold until speaking to the customer. Reviewed on: 16th February 2024

Excellent service whether phoning or email.

5
Excellent service whether phoning or email. Contact is very quick Reviewed on: 16th February 2024

Great bank

5
When using the card abroad you get the amount straight away in pounds, the custom service is very good and you speak to someone here in England, the chat is very good easy to use, easy to transfer money over too Reviewed on: 16th February 2024

The app is really reliable and easy to use.

5
The app is really reliable and easy to use. Reviewed on: 16th February 2024

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