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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Highly recommend

I started using Chase as a ‘travel’ card to use abroad. Since then, I’ve activated the ‘Round Up’ feature and earned monthly cash back. Absolutely loved my experience here and it’s made my money go a long way. Reviewed on: 16th February 2024

I am a waiter working in a restaurant.

I am a waiter working in a restaurant. I am happy to work with you Reviewed on: 16th February 2024

Great way to bank for every day spending.

Great way to bank for every day spending. Enjoy cashback.. The app is really convenient. Feel in control of my financed. Reviewed on: 16th February 2024

Clear and Simple

Best I can say is Chase always seem on my side. Very clear and very simple to understanding the whats and hows of everyday banking not to mention the cash advantages they give you. Reviewed on: 16th February 2024

Security and Communications

Chase security and communication are excellent. Reviewed on: 16th February 2024

Innovative bank with great customer service

I've been with Chase for more than a year and I had a great experience. Good rate on the savings accounts with easy access, possibility to have multiple accounts which is a great feature to set money aside that can't be touched for a while, the customer service has a very fast turnaround, overall a good experience. Reviewed on: 16th February 2024

Speaking to an actual person at the bank is refreshi...

Speaking to an actual person at the bank is refreshing these days and an absolute bonus that they can communicate in good Intelligible English is a plus Reviewed on: 16th February 2024

Always helpful with any problems easy to use and set...

Always helpful with any problems easy to use and set up Reviewed on: 16th February 2024

no problems or issues since opening when they first...

no problems or issues since opening when they first came to uk Reviewed on: 16th February 2024

Easy to deal with and great customer care and dilige...

Easy to deal with and great customer care and diligence. Reviewed on: 16th February 2024

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