Write a review

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48940 reviews)

View other Chase Bank products

4.94

Based on 48,940 reviews, last reviewed 25th Mar 2026

448300% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The best current account in UK. The best current account in UK. It is a very good online bank at this moment in UK Reviewed on: 25th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48940)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

Great account to use overseas excellent rates great...

Great account to use overseas excellent rates great app easy to use good interest rates Reviewed on: 13th February 2026

Easy to use offers rewards for daily use.

Easy to use offers rewards for daily use. Round up facility great way to savev Reviewed on: 13th February 2026

Phone calls always answered promptly by a real perso...

Phone calls always answered promptly by a real person & always polite & helpful Reviewed on: 13th February 2026

User friendly account

Its a safe account, very useful to use abroad. The app keeps card details secure also allows you to temporarily freeze the card if you lose it. You get some Cashback but this has reduced in recent years. I also like the reward for recommending the account to friends and family. Reviewed on: 13th February 2026

Excellent staff, dealt with a fraud transaction prom...

Excellent staff, dealt with a fraud transaction promptly. Amazing customer service Reviewed on: 13th February 2026

Very good service and nice and easy app to use.

Very good service and nice and easy app to use. Would be good if it had overdraft option. Reviewed on: 13th February 2026

I’ve been using chase for a few years now, it’s been...

I’ve been using chase for a few years now, it’s been really good from using savings to using as your regular card Reviewed on: 13th February 2026

Excellent response via chat within app.

Excellent response via chat within app. Professional and usually able to answer on app. Good response time and knowledgeable. Like the app approval system to ensure payment are safe. Useful to use abroad. Good / fair exchange rate etc. Reviewed on: 13th February 2026

A great bank,

A great bank, love the app works well every time Reviewed on: 13th February 2026

Excellent app - easy to use and helps you keep on to...

Excellent app - easy to use and helps you keep on top of your accounts - great responsive customer service - quick resolution Reviewed on: 13th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current account
from Hampden Bank 4.50 from 5 reviews
Day2Day Current Account
from The Cumberland 4.38 from 19 reviews
Current account
from Card One Money 3.34 from 4 reviews

Want to see more from Chase Bank?

Chase Protect
from Chase Bank 4.98 from 47 reviews
Credit card
from Chase Bank 4.95 from 375 reviews
Savings
from Chase Bank 4.94 from 22995 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub