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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Great current account.

Great current account. Easy to use and good rewards. Reviewed on: 15th February 2024

Happyhappy

It's so user friendly and easy to operate. Reviewed on: 15th February 2024

Easy bank ro use

Easy to use….. even when abroad this card will give a great rate and no charges Reviewed on: 15th February 2024

Immediate response by CS.

Immediate response by CS. Good savings rates with easy access. Very easy app to navigate. Blank bank card to reduce fraud. Reviewed on: 15th February 2024

Great customer service.

Great customer service. If you call them you speak to a real person almost instantly. And they are so helpful. The cashback offer has been great and the rate of interest on the saving account is very competitive. The app is super easy to use and I feel that my money is totally secure. Reviewed on: 15th February 2024

Chase is a good bank

I found Chase customer service to be efficient, courteous and helpful. The app is easy to navigate,. I enjoy having the benefit of their rewards and cashback service Reviewed on: 15th February 2024

Fantastic and personable Customer Service: always fa...

Fantastic and personable Customer Service: always fast and courteous. Reviewed on: 15th February 2024

Great bank.

Great bank. Easy to set up account & great service experience banking with Chase. Some good perks like cashback round up Reviewed on: 15th February 2024

Very good customer service and a happy customer with...

Very good customer service and a happy customer with their current account Reviewed on: 15th February 2024

Great banking

It's a very easy and seamless banking experience. Reviewed on: 15th February 2024

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