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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Super helpful easy to use app, cash back is fantasti...

Super helpful easy to use app, cash back is fantastic feature, helpful tips and not bombarded with emails all the time Reviewed on: 15th February 2024

Customer service excellent.

Customer service excellent. Always someone there is there is a problem - at any time. Reviewed on: 15th February 2024

Hassle free bank and 24 hours customer care services.

Hassle free bank and 24 hours customer care services. Chase provides different offers. Interest and cashbacks. Best in the business at the moment. Reviewed on: 15th February 2024

Excellent account

Got one of their accounts to use abroad. It was a really easy and the account worked brilliantly. Exactly what I wanted. Reviewed on: 15th February 2024

Helps your money make money

It's the only current account that I known of that gives interest on your balance AND 1% cashback on all debit card purchases. It really helps your money to make money! Reviewed on: 15th February 2024

Card of chose

Use the chases card abroad and the exchange rate was great. Great as you get cash back ever time you use it. Reviewed on: 15th February 2024

I love how you gain 1% back on shopping, I don't lik...

I love how you gain 1% back on shopping, I don't like that there is a cap though but it definitely makes a difference over the year Reviewed on: 15th February 2024

Great service and A***

Great customer service help when there are issues that I cannot solve myself or if there are questions regarding any dispute and also issues get solved very fast. Reviewed on: 15th February 2024

Super impressed with all the features.

Super impressed with all the features. Already recommended to family members and friends. Reviewed on: 15th February 2024

Easy move to Chase

I moved to Chase and the whole process was slick and easy. The app is clear and straightforward to navigate. The rewards are a bonus too. Reviewed on: 15th February 2024

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