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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48940 reviews)

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4.94

Based on 48,940 reviews, last reviewed 25th Mar 2026

448300% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The best current account in UK. The best current account in UK. It is a very good online bank at this moment in UK Reviewed on: 25th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48940)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

Great current account with excellent app and custome...

Great current account with excellent app and customer service! Reviewed on: 13th February 2026

Cashback changes

Things have changed - ie cashback on lots of purchases have been removed Reviewed on: 13th February 2026

I use my chase account

I use my chase account all the time, it’s especially good for use abroad Reviewed on: 13th February 2026

Since joining Chase I have a professional, we'll man...

Since joining Chase I have a professional, we'll managed experience and would, without hesitation recommend them to everyone. Reviewed on: 13th February 2026

Excellent service, if you have a problem its sorted...

Excellent service, if you have a problem its sorted very quickly Reviewed on: 13th February 2026

Best Banking Service I’ve used

Great bank easy to use and understand and customer service have been really helpful and understood my needs Reviewed on: 13th February 2026

Whenever I’ve had an issue..

Whenever I’ve had an issue, which is only been twice and four years the level of customer service, help and advice has been outstanding Reviewed on: 13th February 2026

Always available

Always available with knowledgeable staff at the end of the phone. Always answered any queries first time. Reviewed on: 13th February 2026

Top bank.

Top bank. Great value and competitive Reviewed on: 13th February 2026

Excellent service from online banking,easy to use an...

Excellent service from online banking,easy to use and understand Reviewed on: 13th February 2026

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