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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

I love it

Living in France and UK this current account is perfect for day to day spending. It gives a good rate of exchange and doesn’t charge a fee. I also get 1% cash back. In France the banks charge a fee for a debit card which is monstrous. The immediate billing information on your account allows you to keep on top of your spending and the top up facility allows stealth saving. I love it. Reviewed on: 15th February 2024

I've never had a problem with Chase, customer servic...

I've never had a problem with Chase, customer service is exceptionally good, excellent. Reviewed on: 15th February 2024

Great bank!

Really good app that helps manage my account. Can do everything I need online. Account has good rewards and an interest rate that is reviewed and not static like other banks. No charges for using abroad and really good exchange rates. Reviewed on: 15th February 2024

Very easy to open the account and to open savings ac...

Very easy to open the account and to open savings accounts. Cashback is excellent Reviewed on: 15th February 2024

Brilliant app.

Brilliant app. Super customer service. Reviewed on: 15th February 2024

Excellent for using abroad

I opened a chase account initially because we could use it abroad without any fees and get a comparable exchange rate on our spending. However I have found the account so easy to use, with lots of financial incentives such as cash back and good interest rate on ‘save the change’ that I use it for all my regular spending. Reviewed on: 15th February 2024

really great service, always helpful

really great service, always helpful and you get the bonus of 1% cashback Reviewed on: 15th February 2024

Online functions and experience is far superior.

Online functions and experience is far superior. You can stop the card temporarily which is great for stopping unauthorised access to your money. Interest rate is very high for both the current account and savings account. And finally the Cashback amount on everyday spending is high. Reviewed on: 15th February 2024

Get monthly cash back, can control everything from t...

Get monthly cash back, can control everything from the app. Customer service is helpful and prompt. Reviewed on: 15th February 2024

Fantastic products and great customer service

Fantastic products and great customer service Reviewed on: 15th February 2024

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