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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48921 reviews)

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4.94

Based on 48,921 reviews, last reviewed 24th Mar 2026

446700% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Very well run service Very efficient customer service and great app Reviewed on: 24th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48921)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Flexible and very efficient banking setup

Really pleased with the flexibility of the current account and linked savings setup, plus interest paid. Also great for use abrod as no transaction fees and good exchange rates applied. Reviewed on: 13th February 2026

Easy to use and great rewards

Easy to use and great rewards.love the cash back and round up savings Reviewed on: 13th February 2026

A great modern thinking bank

Moved to Chase from mainstream bank that I've banked with for 35 years. I don't regret a second, chase are excellent I'm just disappointed in myself for not having the courage to leave my "rip off" bank I falsely thought loyalty meant something. Reviewed on: 13th February 2026

Excellent banking app Previously with other high str...

Excellent banking app Previously with other high street banks chase makes it's presence a cut above . Reviewed on: 13th February 2026

I find the app is really user friendly.

I find the app is really user friendly. Very happy with it. Reviewed on: 13th February 2026

Unrivalled app and customer service: 5 stars

I joined Chase a few years ago and it’s easily been the best account I’ve had, easy to use app, great customer service and just a great experience. Reviewed on: 13th February 2026

Easy to use

The account is very easy to use and keeps you well informed about transactions. Reviewed on: 13th February 2026

the app is so easy to use - even for me as a person...

the app is so easy to use - even for me as a person of pension age Reviewed on: 13th February 2026

A easy way to Bank!

Such a simple task to set up, and to operate. Great to be able to use abroad with no fees. Customer services easy to access and proved themselves when sorting a problem with a hotel who were lax in returning a deposit. One phone call. Excellent. Reviewed on: 13th February 2026

Fantastic products and service.

Fantastic products and service. Never had a reason to complain and feel fully supported. All round package provided rewards me for having a Chase account and encourages me to spend more. Reviewed on: 13th February 2026

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