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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48906 reviews)

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4.94

Based on 48,906 reviews, last reviewed 20th Mar 2026

445600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Brilliant, professional service and easy to use app. Brilliant, professional service and easy to use app. Best financial service that I have ever banked with. Reviewed on: 20th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48906)

Unrivalled app and customer service: 5 stars

I joined Chase a few years ago and it’s easily been the best account I’ve had, easy to use app, great customer service and just a great experience. Reviewed on: 13th February 2026

Easy to use

The account is very easy to use and keeps you well informed about transactions. Reviewed on: 13th February 2026

the app is so easy to use - even for me as a person...

the app is so easy to use - even for me as a person of pension age Reviewed on: 13th February 2026

A easy way to Bank!

Such a simple task to set up, and to operate. Great to be able to use abroad with no fees. Customer services easy to access and proved themselves when sorting a problem with a hotel who were lax in returning a deposit. One phone call. Excellent. Reviewed on: 13th February 2026

Fantastic products and service.

Fantastic products and service. Never had a reason to complain and feel fully supported. All round package provided rewards me for having a Chase account and encourages me to spend more. Reviewed on: 13th February 2026

Very happy with Chase

It’s being easy to bank with Chase. Reviewed on: 13th February 2026

App and additional services are easy to use.

App and additional services are easy to use. Reviewed on: 13th February 2026

Excellent Digital Bank

Chase has been a great current account so far. The app is smooth, easy to use and payments are instant. Setting up the account was quick and everything works well. Cashback offers are also a nice bonus. Overall a reliable digital bank with a great user experience. Reviewed on: 13th February 2026

Easy and great!

The app is very easy to use and I love that I can use the account abroad and not get charged. I can also get cash back! Reviewed on: 13th February 2026

I opens the account as an account to help me with my...

I opens the account as an account to help me with my spending habits and 2 years on it’s been amazing so good. I moved my current account completely over Reviewed on: 13th February 2026

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