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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Always had a good experience discussing my questions...

Always had a good experience discussing my questions with Chase.They are methodical, courteous and professional Reviewed on: 13th February 2026

Always been really helpful calling customer sup...

Always been really helpful when calling customer support. Quick response and vigilant when making large unusual payments Reviewed on: 13th February 2026

Love being able to add saving pots also had great in...

Love being able to add saving pots also had great initial interest rate on savings Reviewed on: 13th February 2026

Easy to use app, customer service excellent.

Easy to use app, customer service excellent. Good rates of interest. Keep you updated on what’s happening and what’s changing Reviewed on: 13th February 2026

Great product.

Great product. Good cash back. Easy to use a00 Reviewed on: 13th February 2026

Good in the market

Chase has cashback, which is nice. The saving rate is nice too. The app is simple tO use. customer service is nice. Reviewed on: 13th February 2026

I received a £100 Amazon voucher for changing to chase.

I received a £100 Amazon voucher for changing to chase. They give you rewards for spending money which is amazing on the tube in London. Free money! They have a round up account which gets 5% interest that’s linked to your current account. Reviewed on: 13th February 2026

Chase refunded me

When money was taken out of my account by odeon cinema and no ticket issued chase refund me full, I was not expecting a refund I just contacted them to let them know what happened, but they’re refunded me fully straight away Reviewed on: 13th February 2026

A Bank 24/7 for its Customers

Best thing about Chase in the it’s a 24/7 Bank 7 days a week. If you return an item to a shop the money is back into your account within the next day or the day after at the latest Reviewed on: 13th February 2026

Love how efficient online banking is, the APR this y...

Love how efficient online banking is, the APR this year for savings has been so much better than any leading lender, it has helped mitigate day to day financial responsibilities. Reviewed on: 13th February 2026

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