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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Simply the most straightforward banking experience.

Simply the most straightforward banking experience. The app is great, the rates are excellent too. An example to the shoddy banks that have held my accounts previously Reviewed on: 15th February 2024

Excellent easy to use banking app.

Excellent easy to use banking app. Great rewards. Reviewed on: 15th February 2024

Great 2nd account.

Great 2nd account. Easy access via the app, and live the “round up” feature Reviewed on: 15th February 2024

Card arrived quickly and could log in an use account...

Card arrived quickly and could log in an use account at once Reviewed on: 15th February 2024

Excellent online bank

Easy to use and nice layout, great benefits and excellent customer service. I can’t imagine going with a better online bank. Reviewed on: 15th February 2024

Fast and easy to open and manage accounts.

Fast and easy to open and manage accounts. Clear and concise info on app. Fantastic offers and interest rates. Reviewed on: 15th February 2024

Excellent service!

Customer service quickly goes beyond your expectations, I love it Reviewed on: 15th February 2024

Awesome :)

I really love how the physical card doesnt have any personal details to it! So if it ever gets stolen you dont have to worry about your full name been seen or even account details. Reviewed on: 15th February 2024

Great Product: Seamless

App is seamless. Transfers are instant. Newsletter is actually useful and Informative. 1% cashback is paid within days and then can be easily moved to decent savings. All round great product and excellent execution. Reviewed on: 15th February 2024

customer service staff do nothing about the security...

customer service staff do nothing about the security check Reviewed on: 15th February 2024

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