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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48906 reviews)

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4.94

Based on 48,906 reviews, last reviewed 20th Mar 2026

445600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Brilliant, professional service and easy to use app. Brilliant, professional service and easy to use app. Best financial service that I have ever banked with. Reviewed on: 20th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48906)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Love chase - amazing interest and rewards.

Love chase - amazing interest and rewards. Super easy to use and user friendly. Reviewed on: 13th February 2026

They are always at the end of the phone if you have...

They are always at the end of the phone if you have any problems or concerns Reviewed on: 13th February 2026

Easy to use app, good amount of marketing messages b...

Easy to use app, good amount of marketing messages but all relevant and doesn’t leave you feeling harassed! Great spending abroad too with exchange rates built in. Makes money easy to have all in 1 place! Reviewed on: 13th February 2026

Best around

Better than previous bank by far Reviewed on: 13th February 2026

Excellent customer service

Always at the end of the phone or on chat. Deal with queries very efficiently. Reviewed on: 13th February 2026

Great Bank

Excellent value for money; easy to access and transfer money. Reviewed on: 13th February 2026

Always very helpful and polite when I've had to cont...

Always very helpful and polite when I've had to contact the helpline Reviewed on: 13th February 2026

Amazing bank

Account quite easy to use quite practical and very good for saving Reviewed on: 13th February 2026

Amazing and fast onboarding experience, with an exce...

Amazing and fast onboarding experience, with an excellent customer service where you can talk to real people who can solve your problems. Reviewed on: 13th February 2026

Best bank app Excellen, clear and easy to use

Excellent app, clear and easy to use ….i will happily continue to use them , the only danger is that other bank options are becoming more competitive. Reviewed on: 13th February 2026

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