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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48938 reviews)

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4.94

Based on 48,938 reviews, last reviewed 25th Mar 2026

448100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Beware switchers Whilst I love the ease of opening a current account, if you want a savings account you have to have a current account. Beware any switchers: if you cl... Read more Reviewed on: 25th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48938)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

My bank of choice

Chase has been my bank of choice since opening my account. They are easy to get hold of in a crisis and work through solution efficiently. Reviewed on: 13th February 2026

Excellent service since I opened the account

Excellent service since I opened the account Reviewed on: 13th February 2026

good current account services for banking but just o...

good current account services for banking but just online Reviewed on: 13th February 2026

Happy Customer

I opened a chase account initally just to use whilst travelling as I was able to use my debit card in Europe/Australia without exchange fees & also received better conversion rates. I now use it as my main bank & opened a savings account. Interest rate was boosted (for a period of time) which was well above all other providers. I had to contact customer service (via my App) when setting up the account & was very happy with their service. Reviewed on: 13th February 2026

App is easy to use, very helpful when needed.

App is easy to use, very helpful when needed. Great savings rates too and great for travel Reviewed on: 13th February 2026

Easy banking

Chase offer every thing I need in a current account with ease Reviewed on: 13th February 2026

Great bank , responsive , communication excellent .

Great bank , responsive , communication excellent . I have full confidence in them. Reviewed on: 13th February 2026

Customer service best I have received from a bank .

Customer service best I have received from a bank . Super efficient. Reviewed on: 13th February 2026

Excellent fee free foreign exchange transactions and...

Excellent fee free foreign exchange transactions and easy to use app. Reviewed on: 13th February 2026

Chase bank outstanding

Great company, great service, safe hands Reviewed on: 13th February 2026

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