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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48943 reviews)

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4.94

Based on 48,943 reviews, last reviewed 27th Mar 2026

448500% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

an excellent bank. I like Chase bank they’re alright. The only thing I would’ve liked to have seen is a bank in London or England. It doesn’t have to be any particular c... Read more Reviewed on: 27th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48943)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

Amazing customer service easy to use and rewarded

Amazing customer service easy to use and rewarded Reviewed on: 13th February 2026

Support without the wait - Brilliant

Help is available via chat, without needing to stay online to receive replies - this is incredible compared to others, I love it. They are great and efficient to assist. Slightly disappointed that the cashback offer was scaled back, but it is still the very best account I have found all round. Reviewed on: 13th February 2026

Great bank, easy to deal with and love the app

Great bank, easy to deal with and love the app Reviewed on: 13th February 2026

customer service

Chase has excellent customer service, you can always speak to a real person for any questions you may have Reviewed on: 13th February 2026

Easy, no worries, confidence

Easy, no worries, confidence in letting Chase handle my money. Reviewed on: 13th February 2026

An all round excellent current account with the bene...

An all round excellent current account with the benefit of cash back and round ups. Reviewed on: 13th February 2026

Simple and understandable banking

Very easy to use banking app. Always available and intuitive Reviewed on: 13th February 2026

Always happy to help secure and great way of managin...

Always happy to help secure and great way of managing money on the App Reviewed on: 13th February 2026

Great all year round

Good customer service I like thecway the account works Reviewed on: 13th February 2026

switch bank accounts to Chase

I have switch bank accounts and have been pleased with the online chat support, the use of the card when travelling. Reviewed on: 13th February 2026

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