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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48940 reviews)

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4.94

Based on 48,940 reviews, last reviewed 25th Mar 2026

448300% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The best current account in UK. The best current account in UK. It is a very good online bank at this moment in UK Reviewed on: 25th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48940)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Excellent app and customer service

Excellent app and customer service Reviewed on: 13th February 2026

Best customer service and the best bank

Best customer service and the best bank Reviewed on: 13th February 2026

It's a great app to use and manage my banking.

It's a great app to use and manage my banking. Reviewed on: 13th February 2026

Excellent current account

Current account is simple to use and clear.. Reviewed on: 13th February 2026

Easy to use app.

Not had any problems. Easy to use app. Reviewed on: 13th February 2026

Great app and ease of use

Everything has been easy to use - the app works well and is simple to navigate. Card updates are quick and easy with no input required on the customer's part. The breakdown of spending and analysis tools on the app are helpful for saving and budgeting. Reviewed on: 13th February 2026

Excellent company good app site,and you speak to som...

Excellent company good app site,and you speak to some one if needed Reviewed on: 13th February 2026

Chase delivers each time!

I am very happy with Chase. I love creating savings pots for different projects. I earn cash back on debt card payments and have received exceptional interest rates on savings. The customer service is responsive and always courteous. I thoroughly recommend Chase. Reviewed on: 13th February 2026

A refreshing change

Used the bank for a few years now and it’s been a great experience Reviewed on: 13th February 2026

Chase equals simplicity

Setting up my account was really easy and it did not require going into a physical bank. Everything was done smoothly online via the app. My account card was sent very quickly within a few days and I was able to use it right away. Reviewed on: 13th February 2026

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