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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Great App

So easy to use the App and see your payments. You can also message the Help team 24/7 which I have had to do in the past. And you can switch on/off the ability to freeze your card for online spending or card spending which is very handy. I have my online spending frozen all the time and then go and the switch off only when I make an online payment - just in case I have my details compromised. it takes about 5 seconds. Reviewed on: 15th February 2024

Chase bank - brilliant

I have used Chase bank for its very straightforward app. It is easy to use and very well presented. I can easily move money from my current account to my savings with Chase and to other payees Reviewed on: 15th February 2024

So easy to use !

So easy to use ! Fast transactions I left my previous bank for them . Reviewed on: 15th February 2024

I love this bank.

I love this bank. It is so easy to use and I make money on my account. Reviewed on: 15th February 2024

Stress free with Chase

Easy to access and great interest . No stress with Chase Reviewed on: 15th February 2024

Easy account

It is such an easy and efficient way to keep track of our money. Reviewed on: 15th February 2024

I am really impressed with the App, it has so many f...

I am really impressed with the App, it has so many features which help me to keep track of my spending and savings. I recommend Chase to all of my family and friends. Reviewed on: 15th February 2024

Problem-free day to day experience.

Problem-free day to day experience. Great customer service when an account on a stolen phone had to be frozen/transferred. Reviewed on: 15th February 2024

I did chase as second account, can’t fault them nice...

I did chase as second account, can’t fault them nice and easy app… I’ve contacted them a few times and yes you get straight through to a human! If they offered an overdraft I would move to them for all my needs Reviewed on: 15th February 2024

Good experience.

Good experience. You can save up a bit of money while you shop . Reviewed on: 15th February 2024

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