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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

83% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Very easy app to use.

Very easy app to use. I like the fact that I am informed when there has been activity in my account of transactions made or money received. I feel that this is a good security strategy as I would be quickly aware of any unauthorised payments from my account. Reviewed on: 15th February 2024

fast app and good responsive transactions

fast app and good responsive transactions Reviewed on: 15th February 2024

A lot more benefits for normal people not like the m...

A lot more benefits for normal people not like the mainstream banks and a lot easier to open multiple accounts for different things Reviewed on: 15th February 2024

Good, easy to use bank with great rates!

Using them for current account and small amount of savings, the app is well designed and easy to use. The rates are also competitive and interest paid monthly and clearly. Customer service is quick but in my experience they haven’t actually been able to action a lot of things but that is the nature of some payments so not a negative! Reviewed on: 15th February 2024

Nice and simple to use and don’t get charged currenc...

Nice and simple to use and don’t get charged currency conversions when spending abroad. Reviewed on: 15th February 2024

Excellent service, would recommend to anyone.

Excellent service, would recommend to anyone. Can find no fault with customer service. Reviewed on: 15th February 2024

Excellent online banking service with products that...

Excellent online banking service with products that offer good value and good interest rates Reviewed on: 15th February 2024

Excelllent

The best customer service around. Please never change Reviewed on: 15th February 2024

Best Bank for customers.

Excellent bank, superb app, easy to use. Customer service is superb, I had a serious query resolved quickly and efficiently. I was worried about resolving the issue but chase bank made me feel comfortable and helped me feel at ease throughout the whole process. Reviewed on: 15th February 2024

Current account

fell very secure notification for authorization of payments, real live. current account with interest . excellent Reviewed on: 15th February 2024

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