Smart Money People Logo

Chase Bank: Current account reviews

4.94
Based on 48,931 reviews, last reviewed 25th Mar 2026
447500% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great bank Always helpful and professional easy to contact Reviewed on: 25th March 2026
Narinder S's avatar
Narinder S

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48931)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

4
Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

found chase easy to navigate and interact with

5
Have found chase easy to navigate and interact with Reviewed on: 13th February 2026

Easy to use, have had no issues, have multiple savin...

5
Easy to use, have had no issues, have multiple savings accounts within my account Reviewed on: 13th February 2026

All round good experience with chase current account...

4
All round good experience with chase current account - more perks would make the experience better. Any customer service interactions have been positive. Reviewed on: 13th February 2026

available to speak to an advisor online 24/7

5
available to speak to an advisor online 24/7 Reviewed on: 13th February 2026

It does everything it should do,

5
It does everything it should do, and any interaction is done clearly Reviewed on: 13th February 2026

Great Bank!

5
Great interest rate! Easy to access current account and savings. Great UI easy to navigate. Reviewed on: 13th February 2026

Moved my current account 2 years ago and I'm so plea...

5
Moved my current account 2 years ago and I'm so pleased with it. Seemless switch. Fantastic app. Great security features and just works! Reviewed on: 13th February 2026

Fantastic, easy and professional service.

5
Fantastic, easy and professional service. Always helpful and resolve all issues. Reviewed on: 13th February 2026

Chase - Great bank.

5
Great bank. App works well and is easy to use. Chase keeps customers informed Reviewed on: 13th February 2026

Customer care is key - Chase deliver on every level...

5
Customer care is key - Chase deliver on every level Reviewed on: 13th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Chase Bank?

  • Chase Protect

    from Chase Bank 4.98 from 47 reviews
    Chase Bank
  • Credit card

    from Chase Bank 4.95 from 374 reviews
    Chase Bank
  • Savings

    from Chase Bank 4.94 from 22992 reviews
    Chase Bank
    View all products