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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48936 reviews)

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4.94

Based on 48,936 reviews, last reviewed 25th Mar 2026

448000% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Clear and concise device combined with good customer... Clear and concise device combined with good customer service. Reviewed on: 25th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48936)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Great Bank!

Great interest rate! Easy to access current account and savings. Great UI easy to navigate. Reviewed on: 13th February 2026

Moved my current account 2 years ago and I'm so plea...

Moved my current account 2 years ago and I'm so pleased with it. Seemless switch. Fantastic app. Great security features and just works! Reviewed on: 13th February 2026

Fantastic, easy and professional service.

Fantastic, easy and professional service. Always helpful and resolve all issues. Reviewed on: 13th February 2026

Chase - Great bank.

Great bank. App works well and is easy to use. Chase keeps customers informed Reviewed on: 13th February 2026

Customer care is key - Chase deliver on every level...

Customer care is key - Chase deliver on every level Reviewed on: 13th February 2026

Excellent service and even better rewards

Excellent service, great products and even better rewards. An all round awesome bank! Reviewed on: 13th February 2026

Good bank, easy to use, good customer service, good...

Good bank, easy to use, good customer service, good security, lots of financial products available. Reviewed on: 13th February 2026

Fantastic service from a top bank

In the time I’ve been with Chase I’ve always received excellent customer service if I’ve even had a problem I just call and they sort it straight away and they are available 247 so can’t ask for any more Reviewed on: 13th February 2026

The app is very easy to navigate,

The app is very easy to navigate, Reviewed on: 13th February 2026

Easy to use Saving rates and app is very user...

Easy to use Saving rates and app is very user friendly Reviewed on: 13th February 2026

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