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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48940 reviews)

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4.94

Based on 48,940 reviews, last reviewed 25th Mar 2026

448300% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The best current account in UK. The best current account in UK. It is a very good online bank at this moment in UK Reviewed on: 25th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48940)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Refused to help me with a booking i made hire booking.

Refused to help me with a booking i made hire booking.com was going through mental health issue and Booking.com exploded that and advise me to keep changing my tickets are extra cost when i finally decided i no longer want to keep paying for extra fees and cancel my ticket . they refused to give me my refund or even VAT and taxes Went to chase for assistance they refused to help me wasn't helpful at all . Reviewed on: 13th February 2026

The best app and bank for everyday as well as travel!

The best app and bank for everyday as well as travel! Reviewed on: 13th February 2026

Really easy to set up.

Really easy to set up. Contacted them once when an issue abroad. Service excellent and problem quickly resolved. Reviewed on: 13th February 2026

Chase is awesome

Very easy to do what I need to do. They send me tips and advice and have a great interest rate on their savings accounts. Reviewed on: 13th February 2026

Easy to use app.

Easy to use app. Customer service at the end of a chat line very convenient. Reviewed on: 13th February 2026

Great bank.

Great bank. Fantastic rates and love the cashback Reviewed on: 13th February 2026

Ease & confidence

It’s easy to open an account and have confidence that can use it abraod Reviewed on: 13th February 2026

Current and saving accounts- Best in UK

Both current and saving accounts are excellent. Amazing service, very smooth to deal with any request/transaction. Reviewed on: 13th February 2026

Quick and easy , it says what it does on...

Quick and easy , it says what it does on the tin Reviewed on: 13th February 2026

Very simple and easy to navigate

Very simple and easy to navigate, great to filter information. Love the way I can chat with them immediately if any queries 24/7 and give good explanations and make sure I fully understand and don’t try and fob me off. Have recommended to anyone I can and have my whole family using Chase Reviewed on: 13th February 2026

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