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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Easy app and cash back in first year

Easy app and cash back in first year is really good. Good level of communications which are always easy to understand Reviewed on: 13th February 2026

Being able to carry out transactions in other curren...

Being able to carry out transactions in other currencies & have them converted to sterling at that day’s exchange rate means I no longer need a pre-paid currency card when travelling. Reviewed on: 13th February 2026

Refused to help me with a booking i made hire booking.

Refused to help me with a booking i made hire booking.com was going through mental health issue and Booking.com exploded that and advise me to keep changing my tickets are extra cost when i finally decided i no longer want to keep paying for extra fees and cancel my ticket . they refused to give me my refund or even VAT and taxes Went to chase for assistance they refused to help me wasn't helpful at all . Reviewed on: 13th February 2026

The best app and bank for everyday as well as travel!

The best app and bank for everyday as well as travel! Reviewed on: 13th February 2026

Really easy to set up.

Really easy to set up. Contacted them once when an issue abroad. Service excellent and problem quickly resolved. Reviewed on: 13th February 2026

Chase is awesome

Very easy to do what I need to do. They send me tips and advice and have a great interest rate on their savings accounts. Reviewed on: 13th February 2026

Easy to use app.

Easy to use app. Customer service at the end of a chat line very convenient. Reviewed on: 13th February 2026

Great bank.

Great bank. Fantastic rates and love the cashback Reviewed on: 13th February 2026

Ease & confidence

It’s easy to open an account and have confidence that can use it abraod Reviewed on: 13th February 2026

Current and saving accounts- Best in UK

Both current and saving accounts are excellent. Amazing service, very smooth to deal with any request/transaction. Reviewed on: 13th February 2026

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