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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48989 reviews)

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4.94

Based on 48,989 reviews, last reviewed 25th Apr 2026

7597% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Current Account My experience with the Chase current account has been very positive overall. The app is simple and easy to use, and I like how quickly I can manage ev... Read more Reviewed on: 25th April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48989)

Generally satisfactory; app is very good

App is intuitive, effective & efficient. The speed of transaction-related notifications is very fast. Customer support chat is effective and efficient. Other than a previous lapse of Customer focus regarding clarity of Ts&Cs, overall I am content with the standard of service from this bank. Reviewed on: 15th February 2024

Everything is easy and quick to do, cash back is sho...

Everything is easy and quick to do, cash back is shown on the app and more rewards than any other banks out there. Reviewed on: 15th February 2024

Great bank wouldn’t bank with anyone else now

Great bank wouldn’t bank with anyone else now Reviewed on: 15th February 2024

Hands down the best bank for people of all ages

the best banking app I have used to date, the customer service is quick and helpful. The notifications and Direct debit management is as clear as can be. Making and receiving payments is effortless. moving money from savings to current account is easy and quick too. Overall the best bank easily for people of all ages, I regularly recommend it to anyone I can Reviewed on: 15th February 2024

Great for currency conversion

You can’t get any better than having a Chase Account for using in other countries, easy to deposit sterling and then use your card at very competitive rates. Reviewed on: 15th February 2024

Love Chase, easy to use and great to help save.

Very satisfied with Chase, easy to use has really helped me to save money. Rewards and roundups are a great bonus. So easy to set up accounts for tracking money, building spending money and savings. The account is safe and secure. Highly recommend. Reviewed on: 15th February 2024

Great banking provider

App is intuitive, good saving rate and cashback on everyday spending is market leading with no monthly charge. Reviewed on: 15th February 2024

Great service and products

Since opening my account I have nothing but great things with every interaction with Chase, customer service is A1 and products available are easy to access and communication is also 1st rate Reviewed on: 15th February 2024

Only had to call once or twice & it was very efficie...

Only had to call once or twice & it was very efficient in sorting my problem/query Reviewed on: 15th February 2024

Have had no problems.

Have had no problems. Any dealings with customer services have been dealt with with complete satisfaction Reviewed on: 15th February 2024

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