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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Excellent bank

The app is very easy to use. I had a very good experience with the customer service team - they resolved my issue very quickly. Reviewed on: 15th February 2024

Superb bank!

the app is superb! simple to use etc. service is fantastic and help centre is really good. interest rates are also great for instant access savings (I have a current and savings account with them). I use them for ALL my purchasing Reviewed on: 15th February 2024

So simple - fab APP

Easy set up, app is great and so straightforward, you can see everything you need on your phone and moving money is simple. Communication is also great and they tell you when your savings rate changes straight away. Reviewed on: 15th February 2024

Amazing bank, help me massively with getting money b...

Amazing bank, help me massively with getting money back for a service I didn’t receive and amazing how much money you can get back through cash back. Great interest rates on savings accounts too Reviewed on: 15th February 2024

The best bank I’ve ever been with

If I’m being completely honest, Chase bank is the best bank I’ve ever had and I’ve been with them all. None of the others compare. And the customer service is absolutely top-notch. There’s nothing else like it. The features are amazing in the past. I’ve been terrible with managing my money, but with the features on the app I’ve gained really good habits with my money so I’m so thankful to chase bank.. Reviewed on: 15th February 2024

The app is Great and easy to use

The app is Great and easy to use Reviewed on: 15th February 2024

Love the cash back and round up.

Love the cash back and round up. And that I can control my spending Reviewed on: 15th February 2024

It just works and customer service is quick and effi...

It just works and customer service is quick and efficient Reviewed on: 15th February 2024

I’ve recommended Chase to several friends already.

I’ve recommended Chase to several friends already. The app is intuitive and I’ve never had any problems using it. Love the 1% cashback. Reviewed on: 15th February 2024

The app is user friendly and easy to use.

The app is user friendly and easy to use. Cadhback on debit card spending is an added bonus Reviewed on: 15th February 2024

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