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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Very friendly fast and efficient service -

Very friendly fast and efficient service - good communication direct access to advisor- good value for mone with competitive interest rates on cash savings Reviewed on: 15th February 2024

I love my Chase current account!

I love my Chase current account! The cash back rewards offer is excellent, and the app is really easy to use. It's great that they offer 1% interest on the current account, as well as fairly good interest rates on the savings account. It's very transparent, and easy to know exactly what you are signing up for. I recommend it to everyone! Reviewed on: 15th February 2024

Great service

So eays to open an account you can switch between to savings.Earning Interest when spending . Great customer care too. Reviewed on: 15th February 2024

Good for local and abroad.

I have been using the account locally and abroad. It has been hassle free and user friendly. Definitely say value for money. I think the exchange rate is decent and you have live on a daily basis. Helped me while I was travelling. Great thing is there is no fee either. Reviewed on: 15th February 2024

All good, no issues, customer service helpful

All good, no issues, customer service helpful Reviewed on: 15th February 2024

easy to use app

easy to use app very helpful and efficient team of I call for help. Round up and 1% cash back useful way of small saving. Reviewed on: 15th February 2024

Easy to earn money with Chase.

It is easy to earn money with Chase. Good interests and good customer communications with new improvements. Getting cash back from my expenses and a round up, is always helpful, with no effort! . Reviewed on: 15th February 2024

I have changed my way of thinking

I have changed my way of thinking as this bank rewards loyalty unlike my high st bank which seems to ignore its customers that have been with them for 20 plus years Reviewed on: 15th February 2024

Excellent bank

The app is very easy to use. I had a very good experience with the customer service team - they resolved my issue very quickly. Reviewed on: 15th February 2024

Superb bank!

the app is superb! simple to use etc. service is fantastic and help centre is really good. interest rates are also great for instant access savings (I have a current and savings account with them). I use them for ALL my purchasing Reviewed on: 15th February 2024

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