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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Great overall Bank with very fast service

Great overall Bank with very fast service Reviewed on: 15th February 2024

Any problems I have had have been dealt with very qu...

Any problems I have had have been dealt with very quickly and they were very polite. Reviewed on: 15th February 2024

Amazon payments often declined.

Amazon payments often declined. They have an issue with Amazon. Which they are trying to fix. However customer service is quick to blame the customer until complaints team step in when they tell you there are issues. Reviewed on: 15th February 2024

Brilliant in all aspects of banking, which in turn h...

Brilliant in all aspects of banking, which in turn has made a big difference to my personal time. The ease of of the app is something to behold. Very happy Reviewed on: 15th February 2024

Market leading cashback and a great but not perfect...

Market leading cashback and a great but not perfect app. It’s brilliant and I’m excited for their continued growth in the uk. The future credit card is a very exciting prospect. Reviewed on: 15th February 2024

LEGENDARY Bank - Everything you’d want!

Fantastic App, great customer service. Recommended to all family and friends who have taken it on. Savings rates are great and all easy to use plus, no fees abroad - perfect Reviewed on: 15th February 2024

Great bank all round.

Great bank all round. Especially live the app and simplicity Reviewed on: 15th February 2024

take about the app

good app, easy use when you are not good enough in English Reviewed on: 15th February 2024

Super bank, super banking from the palm of your hand..

Super bank, great products and added extras. Really easy to use and everything in the palm of your hand. Reviewed on: 15th February 2024

Amazing bank and app

Was very easy to apply for an account and the app is really easy to use the only down side is not being able to pay cash into your account Reviewed on: 15th February 2024

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