Smart Money People Logo

Chase Bank: Current account reviews

4.94
Based on 48,944 reviews, last reviewed 28th Mar 2026
448600% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Not just the current account.. Not just the current account but Chase's saving account is excellent as well. Reviewed on: 28th March 2026
Paul D's avatar
Paul D

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48944)

Review of the Chase Bank, Current account:

I LOVE Chase

5
I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Great product.

5
Very easy to set-up. Easy to use. Great product all-round. Reviewed on: 13th February 2026

Love Chase!

5
Easy to use. Great service. My saings account encourages me to put money away for a rainy day. I can pay off the Chase credit card balance within a day or two so I'm never in debt and paying interest. Reviewed on: 13th February 2026

Love the banking app and the round up function

5
Love the banking app and the round up function Reviewed on: 13th February 2026

Easy to use app and their security system seems to b...

5
Easy to use app and their security system seems to be great in detecting any potential errors with their card. I'm sure some customers may appreciate their cashback if you meet their requirements and the only downside I can see is that they reserve their best rates for new customers only! Reviewed on: 13th February 2026

Beat online bank

5
Absolutely fantastic really easy to excess Reviewed on: 13th February 2026

I set up my current account on line

5
I set up my current account on line and it was pretty straightforward. I opened it as when you are abroad Chase current account makes no surcharge on foreign transactions and seems to employ a perfectly good rate of exchange. Reviewed on: 13th February 2026

Easy to use online.

5
Easy to use online.. instant notifications Reviewed on: 13th February 2026

Good service and support must be the best available...

5
Good service and support must be the best available for service. Reviewed on: 13th February 2026

Very easy and convenient to use via the app.

5
Very easy and convenient to use via the app. Instant access to savings and investment accounts. Customer services very helpful and friendly, and sort out issues quickly. Reviewed on: 13th February 2026

Great bank, convenient and effective.

5
Great bank, convenient and effective. Reviewed on: 13th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Chase Bank?

  • Chase Protect

    from Chase Bank 4.98 from 47 reviews
    Chase Bank
  • Credit card

    from Chase Bank 4.95 from 376 reviews
    Chase Bank
  • Savings

    from Chase Bank 4.94 from 22996 reviews
    Chase Bank
    View all products