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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48945 reviews)

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4.94

Based on 48,945 reviews, last reviewed 29th Mar 2026

448700% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy and trustworthy banking Easy to use app, cash back on supermarket purchases, accessible customer service team. Reviewed on: 29th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48945)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Customer service responds quickly.

Customer service responds quickly. App is reliable and easy to use. Plus has good security features Reviewed on: 13th February 2026

Highly recommended

Really clear, reliable app. I have recommended Chase to all my family and friends. Reviewed on: 13th February 2026

Using chase card abroad is faultless,makes life easier

Using chase card abroad is faultless,makes life easier Reviewed on: 13th February 2026

Evert time i needed help with something chases empoy...

Evert time i needed help with something chases empoyees are very kind polite and helpfull would reccomend this bank the best bank i have ever used Reviewed on: 13th February 2026

The service whilst moving house was excellent and us...

The service whilst moving house was excellent and using the card abroad without exchange charge has been money saver Reviewed on: 13th February 2026

Simply the best bank.

Superb experience all round. Pulled me away from the much in decline Barclays after 30 years. Chase have a fab app, top notch support, an attractive range of options on products, and most importantly I trust them to be open, transparent, accessible and make me do 'right' by my money. Recommended 100% by a VERY satisfied customer. Reviewed on: 13th February 2026

.excellent customer services

Spoke to a representative two since I had my account and they were extremely helpful and knowledgeable Reviewed on: 13th February 2026

One of the best , will bank with Chase , and close m...

One of the best , will bank with Chase , and close my other accounts. Reviewed on: 13th February 2026

Brilliant customer support and service

Brilliant customer support and service Reviewed on: 13th February 2026

Very good rewards and cash back options

Very good rewards and cash back options Reviewed on: 13th February 2026

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