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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48944 reviews)

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4.94

Based on 48,944 reviews, last reviewed 28th Mar 2026

448600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Not just the current account.. Not just the current account but Chase's saving account is excellent as well. Reviewed on: 28th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48944)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Reassurance

In July 2025, just weeks before I was due to leave the UK for three years of voluntary work overseas, I was unexpectedly informed by my existing online bank that they could only support my banking needs for a further six months. At what was already a significant and life-changing moment, this news created unnecessary stress and uncertainty. When I contacted Chase, I was immediately reassured that my plans would not present a problem. From that first conversation, the experience has been seamless and supportive. Since then, I have been consistently impressed by the quality of service, the ease of use of the app, and thoughtful features such as Round-Up. In addition, securing a highly competitive savings rate locked in for a full year has provided valuable financial stability while I am abroad. Choosing Chase has given me both practical support and genuine peace of mind during an important chapter of my life. I am extremely grateful to have found a bank that combines flexibility, innovation, and outstanding customer service. Reviewed on: 13th February 2026

Second to none best customer service ever

Second to none best customer service ever Reviewed on: 13th February 2026

Great bank services

Call and someone there to answer your call straight away. Very helpful staff Reviewed on: 13th February 2026

Just awesome

Excellent service love the round option and multiple saving accounts Reviewed on: 13th February 2026

Brilliant for using card abroad.

Very competitive foreign exchange when you use your card abroad & no weekly fees. Reviewed on: 13th February 2026

Top Bank!

Top Bank! Quick service, very responsive! International payment options is fab! Reviewed on: 13th February 2026

Wonderful bank account easy to use

Wonderful bank account easy to use Reviewed on: 13th February 2026

Easy app super helpful when I called for fraud probl...

Easy app super helpful when I called for fraud problem and help chat box is super useful Reviewed on: 13th February 2026

Great cash back offer...

Great cash back offer and up to 10 account and saving account available to open with them Reviewed on: 13th February 2026

Always Available

Really great customer support no matter what time of day you call. Reviewed on: 13th February 2026

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