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Chase Bank: Current account reviews

4.94
Based on 44,262 reviews, last reviewed 26th Jun 2025
94% decrease in 5 star reviews
in the past 90 days
65% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Simple curren account, good for overseas Easy to use and self explanatory. Fantastic card for using abroad. Reviewed on: 26th June 2025
Dion's avatar
Dion

Latest lowest rating:

1

Terrible customer service. Terrible customer service. No follow through. Agents that lie about what they’re doing. False offers of resolution. Close off chats before there’s a r... Read more Reviewed on: 14th May 2025
Daniel T's avatar
Daniel T

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (44262)

A breath of fresh air to British Banking

5
Great service. They have helped me sort out my financial situation and track my spending. Easy customer service and nice user interface. I love that I can trust them due to their American expertise. Reviewed on: 17th March 2023

Best app

5
Great app , I like the way it keeps track of your spending and the interest is better than most banks Reviewed on: 17th March 2023

Great Bank, very easy to use.

5
Chase bank gives me more than my other banks on service and savings interest, 5 stars. Reviewed on: 17th March 2023

Excellent Cashback Offer!

5
I've move from Starling to Chase as the cashback is excellent and the interest rate on savings is even better Reviewed on: 17th March 2023

Excellent customer service. Love having cash back on most purchases.

5
I've had to contact Chase customer services on two occasions. On both phone calls I was answered very quickly by a person, rather than being put through to a queue. During my last call, they were incredibly helpful and left me feeling really impressed with Chase bank. I'm really pleased Chase have continued offering cash back after being a customer for over one year. Also love the 5% rollover, it all adds up. Chase are also very quick to increase interest rates. Overall, I'm very happy to bank with Chase. Reviewed on: 17th March 2023

Excellent app and rewards

5
Have really enjoyed my experience with Chase so far. Very slick user experience and the cashback is market leading. Savings options are also great. Reviewed on: 17th March 2023

Chase Bank - What a banking breath of fresh air

5
I opened a chase account and within half an hour this was in full use, making payments, transferring funds, opening additional accounts. The 1% cash back on my expenditure, the round-up facility and the ability to set up accounts for different activities are just some of the easily accessible and simply to operate facilities that make this bank a pleasure to deal with. Reviewed on: 17th March 2023

Amazing

5
Great bank with great customer service and great perks Reviewed on: 17th March 2023

Chase Bank

5
Easy to open, good saving rate, app easy to use. Reviewed on: 17th March 2023

Great banking service

5
Joined in October and so far I have had more interest than I have from Nationwide in the last 5 years Reviewed on: 17th March 2023

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