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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Never had an issue with Chase.

Never had an issue with Chase. Easy to use app. Money back on spending. Reviewed on: 13th February 2026

Whenever there is an issue the staff have been great...

Whenever there is an issue the staff have been great at helping fix the issue as quickly as possible. Reviewed on: 13th February 2026

1% cashback

I like the rewards and 1% cashback on groceries Reviewed on: 13th February 2026

Excellent Customer Service

Great current account! And very helpful customer service whenever I have needed their support Reviewed on: 13th February 2026

rewards are good and helpful.

rewards are good and helpful. always use as daily bank Reviewed on: 13th February 2026

Efficient, effective and person friendly bank

Efficient and effective. Particularly in answering questions or problems quickly and by a real person. Queries answered very quickly and with attention to my advanced age and no tech no how. Reviewed on: 13th February 2026

Chase bank app is great - love how easy it is to dua...

Chase bank app is great - love how easy it is to dual factor authenticate for important transactions and the cash back on purchases. I also like how it is so easy to also add a credit card and then make payments. Reviewed on: 13th February 2026

Customer service responds quickly.

Customer service responds quickly. App is reliable and easy to use. Plus has good security features Reviewed on: 13th February 2026

Highly recommended

Really clear, reliable app. I have recommended Chase to all my family and friends. Reviewed on: 13th February 2026

Using chase card abroad is faultless,makes life easier

Using chase card abroad is faultless,makes life easier Reviewed on: 13th February 2026

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