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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Excellent bank

Used chase for a while now, competitive interest rates, great app Reviewed on: 13th February 2026

Easy to use.

Easy to use. Can split money into different accounts plus have separate savings pot. Great way to budget and organise everyday finances Reviewed on: 13th February 2026

All great experience with chase when I have needed m...

All great experience with chase when I have needed my money all was well Reviewed on: 13th February 2026

An excellent online banking service.

An excellent online banking service with a well thought out app. Making payments is easy and transferring money between personal accounts or to third parties is a piece of cake. Cash back and roundup savings with a good interest rate are a great additional feature. Reviewed on: 13th February 2026

Best Everyday Spending Account

Excellent everyday account, only downside is limited cashback categories Reviewed on: 13th February 2026

Called Chase Bank to report phishing attempt...

Recently rang Chase Bank to report a phishing attempt from an overseas hacker who gained access to my holiday booking account on a well known accommodation website. My call was answered quickly, I experienced an exceptional service, no time was wasted. Action was taken to first check my account and confirm nothing taken. a lock instantly put on account and thencall transferred to an expert in banking security, who calmly talked me through the easy process to make changes and protect my current account. I was aided to make my account safe and usable again within a few minutes. It was this call contacting Chase in an emergency which proved this bank was both supportive, well trained and reliable in a time of real need, making the call I never thought I would ever have to make. I will always remember that experience with gratitude to the employees, who were the perfect representatives of this bank. Reviewed on: 13th February 2026

Excellent customer service, no long waiting times, c...

Excellent customer service, no long waiting times, calls answered promptly. Reviewed on: 13th February 2026

Top bank

Extremely easy to use. I haven't had any cause for complaints or to contact customer service. I am contacted immediately if a concern is flagged up. Reviewed on: 13th February 2026

Had a very good experience with Chase

Had a very experienced, interesting easy to use app. Good interest rate on accounts. Plus the 5% Reviewed on: 13th February 2026

Great overall bank

Although it’s an online bank. Anytime there has been an issue I have had immediate response and quick resolution to problems. It has also made travel abroad easy and great value with the Mastercard exchange rate. Far better than any exchange I have had previously Reviewed on: 13th February 2026

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