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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Great interest rate on savings.

Great interest rate on savings. Good customer care. Reviewed on: 1st March 2025

Great service and Great features...

Easy to use, Great service, lots of Great features and offers that set it apart from every other back on use. The app is fantastic so now this is my primary account Reviewed on: 1st March 2025

Service was quick and easy, setting up account was s...

Service was quick and easy, setting up account was simple. Card arrived quickly. Reviewed on: 1st March 2025

Very fast customer service and easy to use app

Very fast customer service and easy to use app Reviewed on: 1st March 2025

Reliable and easy to use / intuitive app, transactio...

Reliable and easy to use / intuitive app, transactions have been seamless both home and abroad, and whenever I’ve needed to contact customer services (regardless of time of day) I’ve always had a response. Reviewed on: 1st March 2025

Every time I’ve contacted the bank I’ve received the...

Every time I’ve contacted the bank I’ve received the best help and assistance Reviewed on: 1st March 2025

Great app, great bank

Easy to use, clean app that’s works well Reviewed on: 1st March 2025

Convenient way to pay

Easy to navigate, excellent for foreign travel payments and convenient. I feel safe and secure using the card. Reviewed on: 1st March 2025

Really easy to set up and operate

Really easy to set up and operate Reviewed on: 1st March 2025

Best UK Online Bank

Amazing bank, simple easy to understand and great rewards. Reviewed on: 1st March 2025

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