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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48895 reviews)

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4.94

Based on 48,895 reviews, last reviewed 9th Mar 2026

444400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Call centre staffs are professional and efficient. Call centre staffs are professional and efficient. I had questions couple of times regarding some spending transactions and every time was handled nic... Read more Reviewed on: 9th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48895)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Extremely good in all aspects.

Extremely good customer care and service. Spot on with security issues. Reviewed on: 15th February 2026

I have been with chase for many years and never once...

I have been with chase for many years and never once had a issue and they alway make sure that everything is in the way interest of the customer Reviewed on: 15th February 2026

Great service, benefits and ease of use

Great service, benefits and ease of use Reviewed on: 15th February 2026

I find the Chase bank card is really good I was able...

I find the Chase bank card is really good I was able to change my card details without having to get a new card so easy and no hassle with Chase Reviewed on: 15th February 2026

Good communication and great deals.

Good communication and great deals. Customer perks available too. Reviewed on: 15th February 2026

Best bank I have been with

Great customer service app fantastic and promotional offers very good would recommend to friends and family Reviewed on: 15th February 2026

Good banking experience

Love the app. It is great to earn money from spending money. The customer service was friendly and efficient when I needed to contact. Reviewed on: 15th February 2026

A Very useful card to have.

I joined Chase bank in 2025 when I was planning to visit SriLanka for a holiday. I found it very useful as at the duty free etc the card did not charge for foreign conversion fees. Also, I could withdraw cash in local currency easily. Reviewed on: 15th February 2026

Brilliant customer service from a real person.

Brilliant customer service from a real person who helped me sort out a problem with no hesitation. Reviewed on: 15th February 2026

Great bank with everything you need

A very good user friendly device, with quick access to customer service, of which are very helpful and thorough with providing support. There are also great offers and discounts available on a regular basis along with the ability to earn cash back each month. the referral scheme is valuable. Reviewed on: 15th February 2026

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