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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Best current account.

Very efficient, customer service great Reviewed on: 15th February 2026

First class all the way.

First class all the way. No complaints. Straightforward simple to navigate app. Friendly advisors on the phone if necessarry. Reviewed on: 15th February 2026

Chase are the Best

No charges for buying things abroad …..perfect, makes foreign travel even easier. The customer service is excellent, always someone to chat to when you need help. Reviewed on: 15th February 2026

Good cash back, excellent customer service, easy to use

Good cash back, excellent customer service, easy to use Reviewed on: 15th February 2026

The best of the best

Excellent customer service and communication and varied marketing strategy Reviewed on: 15th February 2026

Customer service is very attentive and assuring.

Customer service is very attentive and assuring. They've helped me whenever I had issues with some transactions in the past. Reviewed on: 15th February 2026

Reacted to and solved my problem quickly

Reacted to and solved my problem quickly Reviewed on: 15th February 2026

User friendliest banking app on the planet

Chase provides the most user friendly banking app on the planet. Straightforward, no hassle banking, yet with high security backing leaves the customer feeling protected Reviewed on: 15th February 2026

bobby dazzler

Easy transition from my previous bank all good so far top of the bill Reviewed on: 15th February 2026

The most seamless and uncomplicated banking without...

The most seamless and uncomplicated banking without a doubt. I have used it as a main current account and never disappointed. I also love the rewards!!! Reviewed on: 15th February 2026

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