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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Great cashback offers

Great cashback offers - on regular everyday spending. Would highly recommend! Customer service is also very prompt - they offer a mix of live chat and reply quickly and take their time to understand queries and provide solutions. Reviewed on: 15th February 2026

Amazingly easy to use and very customer frie

Amazingly easy to use and very customer frie Reviewed on: 15th February 2026

Highly rewarding banking service without the hassle...

Highly rewarding banking service without the hassle and costs of fees and hoops to jump through. Reviewed on: 15th February 2026

Great service for an online bank.

Great service for an online bank. Had to contact them twice and both queries dealt with very well. No transaction fees and great exchange rates when using abroad Reviewed on: 15th February 2026

very easy to use, very user friendly and the online...

very easy to use, very user friendly and the online experience is intuitive Reviewed on: 15th February 2026

Excellent Online Bank Account

Excellent online bank. App is very easy to use and is quick to send notifications of any payments etc. Easy to transfer money between accounts. Also gives 1% cashback on shopping and fuel and competetive interest rate on topping up your payments to save money. Great emails with useful financial updates and guidance. Reviewed on: 15th February 2026

The app is excellent,so easy use.

The app is excellent,so easy use. making payments and moving money are very simple. Reviewed on: 15th February 2026

Safe and efficient

Easy and efficient in dealing with fraud transactions. Reviewed on: 15th February 2026

No complaints.

i have had no complaints since opening my Chase account. Easy to navigate and, although the returns aren't as good as they were to start with, I have felt confident enough to recommend this account to friends and family and at least 5 have opened their own accounts. Reviewed on: 15th February 2026

Very user friendly app.

Very user friendly app. Account feels secure and easy to access. Outages / unavailability is flagged up ahead of time, in good time. Chase is my secondary current account (my primary current account is a UK high street account that my monthly salary goes into and direct debits / bills come out of) but the one that I use for daily spending because of the 1% cashback benefits and also I use the lack of an overdraft as a budgeting tool. Reviewed on: 15th February 2026

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