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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48889 reviews)

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4.94

Based on 48,889 reviews, last reviewed 7th Mar 2026

443800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy, hassle-free banking. Easy, hassle-free banking. Highly recommended. Reviewed on: 7th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48889)

Good banking experience

Love the app. It is great to earn money from spending money. The customer service was friendly and efficient when I needed to contact. Reviewed on: 15th February 2026

A Very useful card to have.

I joined Chase bank in 2025 when I was planning to visit SriLanka for a holiday. I found it very useful as at the duty free etc the card did not charge for foreign conversion fees. Also, I could withdraw cash in local currency easily. Reviewed on: 15th February 2026

Brilliant customer service from a real person.

Brilliant customer service from a real person who helped me sort out a problem with no hesitation. Reviewed on: 15th February 2026

Great bank with everything you need

A very good user friendly device, with quick access to customer service, of which are very helpful and thorough with providing support. There are also great offers and discounts available on a regular basis along with the ability to earn cash back each month. the referral scheme is valuable. Reviewed on: 15th February 2026

Answered my queries quickly

Answered my queries quickly, dealt with my two enquiries quickly and effectively Reviewed on: 15th February 2026

So Easy & Convenient

So very easy to communicate with customer service and have easy access to your money Reviewed on: 15th February 2026

I’ve had a really positive experience with this curr...

I’ve had a really positive experience with this current account. It was incredibly easy to open, and managing it day to day is straightforward and user-friendly. Overseas withdrawals and purchases have been completely hassle-free, with clear and transparent exchange rates so there are no surprises. Communication from the bank is also excellent — timely, clear, and helpful. Overall, a smooth and reliable banking experience. Reviewed on: 15th February 2026

MY first app based bank - very impressed - thank you

MY first app based bank - sign up was easy, using even more and have no issues since I started in 2024. The cashback and savings seamlessly integrates with the current account with excellent rates - very good experience for a first time user of app thingies!!!! Reviewed on: 15th February 2026

Great account for every day spending .

Easy access to my account, good app. Excellent customer service and benefits are great in terms of cashback and interest rates Reviewed on: 15th February 2026

Had fraud query, sorted on first call, easy to get t...

Had fraud query, sorted on first call, easy to get through on phone Reviewed on: 15th February 2026

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