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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

It’s a great bank.

It’s a great bank. Great representatives, greats rates and amazing features. Reviewed on: 6th February 2025

they have done anything i have needed

they have done anything i have needed Reviewed on: 6th February 2025

so easy to use

The app is so easy to use moving money from one account to another. Reviewed on: 6th February 2025

convenient banking experience

Very convenient banking exp, app is easy to use and the customer service agent always so prompt in helping me solving what I need. Reviewed on: 6th February 2025

Good account

I’ve had no issues with my Chase account. The app has provided me with all the information I’ve needed. Really good app and account. Reviewed on: 6th February 2025

Amazing bank with very helpful staff when you call.

Amazing bank with very helpful staff when you call. Easy to sign up and access at anytime of the day or night. Reviewed on: 6th February 2025

Easy to use App and excellent customer service

Easy to use straightforward App with everything I need on a day to day basis clear and accessible. When I have needed customer service I have always spoken to a real person, who knows what they are talking about, and without waiting in a long queue. 10/10 for customer service. Reviewed on: 6th February 2025

I have found the Chase Card a life saver when travel...

I have found the Chase Card a life saver when travelling. The App is so easy to use to pay in money & to move money between accounts.Setting up the account was a little difficult due to taking a photo of myself as I wear glasses which caused a problem but that may have been down to my lack of ability on taking photos & technology. Reviewed on: 6th February 2025

Best of the best

Online service is great, phone support brilliant, great rates Reviewed on: 6th February 2025

Great bank

Best current account, great cash back Reviewed on: 6th February 2025

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