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Chetwood Bank: Savings reviews

Name: Savings
Rating: 4.63 (744 reviews)

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4.63

Based on 744 reviews, last reviewed 22nd Feb 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

70%

24%

Latest highest rating:

5

My Smartsave account was moved to the Chetwood brand My Smartsave savings account was just moved to come under the Chetwood brand - the change was seamless and the new Chetwood web site looks simple and ... Read more Reviewed on: 22nd February 2026

Latest lowest rating:

1

Couldn't get started with Chetwood Bank. Couldn't get started with Chetwood Bank. In the end, I had to give up and take my savings elsewhere. Reviewed on: 22nd January 2025

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About this product

Chetwood Bank Savings reviews (744)

Review of the Chetwood Bank, Savings:

Couldn't get started with Chetwood Bank.

Couldn't get started with Chetwood Bank. In the end, I had to give up and take my savings elsewhere. Reviewed on: 22nd January 2025

Easy savings

Easy to set the account up and a competitive savings rate. Deposited and withdrawn money without any issues. Reviewed on: 22nd January 2025

Good rates, less good user interface.

Good website interface. Simple to set up an account and maintain it. Good rates. Poor experience using a mobile phone. An app would be good, and/or True Layer integration (or similar) Reviewed on: 22nd January 2025

Good bank to do business with.

Recently opened an account, everything went well. Clear website, can access account at anytime, no problems. Account details are clear and transferring funds is simple. With good interest rates what is not to like. Reviewed on: 22nd January 2025

Everything about Chetwood is simple.

Everything about Chetwood is simple. The App is clear and easy to use. All queries are answered quickly and efficiently Reviewed on: 22nd January 2025

Ease of use, uncomplicated to use

Ease of use, uncomplicated to use Reviewed on: 22nd January 2025

Easy process to set up account.

Eady process to set up account. No problems encountered and I could start saving immediately. Reviewed on: 22nd January 2025

Chetwood thoughts

I recently changed my savings account as Chetwood was offering a more appealing interest rate. I’d say my account on the website is not super user friendly but overall it’s been a good choice so far. Reviewed on: 22nd January 2025

All round winner accoubt.

Customer service were responsive and helpful. I’ve found the app easy to use and the rate is great for easy access. Reviewed on: 22nd January 2025

Quality banking

Easy to set up account and very simple to access it. Good quality no nonsense banking with competitive savings rates paid monthly, I would recommend to anyone who has decided to put money away but still have easy access to it. Reviewed on: 22nd January 2025

Suggestions

Withdrawing/depositing money and changing account details is long-winded. Customer service was very good, and handy to actually speak to someone Reviewed on: 22nd January 2025

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