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Clockwise Credit Union: Personal loans reviews

Name: Personal loans
Rating: 4.89 (2926 reviews)

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4.88

Based on 2,926 reviews, last reviewed 19th Jul 2025

11% increase in 5 star reviews

in the past 90 days

57% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Great service Great service , helpfull staff what more do you need Reviewed on: 19th July 2025

Latest lowest rating:

2

They could not give me a loan because I live in Nort... They could not give me a loan because I live in Northamptonshire. I think they should have Northamptonshire back Reviewed on: 15th July 2025

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About this product

You can borrow between £50 and £10,000 with a Clockwise Credit Union personal loan.

Repay weekly, fortnightly or monthly with no fees if you choose to repay the full loan early. There’s an option to top up your loan after four months and support is available over the phone, online or in-branch.

Clockwise Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Clockwise Credit Union before, you can also leave a review and share your experience.

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Clockwise Credit Union Personal loans reviews (2926)

Very good company helped me at times In need afforda...

Very good company helped me at times In need affordable to pay back Reviewed on: 9th July 2025

Excellent options available!’

Excellent option for people that may not have great credit to get the help they need. Reviewed on: 9th July 2025

I’ve had times where I have struggled to get with my...

I’ve had times where I have struggled to get with my children and if it wasnt for clockwise I wouldn’t be where I am today. They helped me when no one else would and when I had little hope they pulled me out of the depressive state I was in. They made me believe in people again and they help so much with the paying back. I don’t even realise I’m paying my loan back they are that good with it. I’ve enjoyed my experience with clockwise and will continue to be a member because even though I’m not struggling at the moment, there may be a time that I need help again and I know they will be there for me Reviewed on: 9th July 2025

Applies for a loan the staff was helpful and kept me...

Applies for a loan the staff was helpful and kept me updated along the way and answered all the questions asked off me Reviewed on: 9th July 2025

Mixed Experiences

Ive had mixed experiences, depending on the person I speak to on the phone. Ive had really good customer service and also really bad customer service, it really does seem to depend on who you speak to, the telephone lines are always incredibly busy, ive waited up to 30 mins to speak with someone only to have the line drop and no one phone me back. Unfortunately this has happened multiple times. I think you need to be a very patient person to deal with Clockwise credit union, if the customer service was more consistent and you coukd get through to the same person, rather than deal with multiple different personalities, the service would be much better. Reviewed on: 9th July 2025

Easy to application process and app

Easy to application process and app Reviewed on: 9th July 2025

Very customer friendly and easy to use

Very customer friendly and easy to use Reviewed on: 9th July 2025

Very good experience since having loans with company

Very good experience since having loans with company Reviewed on: 9th July 2025

Helpful & Friendly

Absolutely brilliant service I would recommend to everyone Reviewed on: 9th July 2025

Able to top up after so long and always brilliant fo...

Able to top up after so long and always brilliant for helping when needed. The savings side is amazing too so all in all 100% satisfaction Reviewed on: 9th July 2025

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