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Clockwise Credit Union: Personal loans reviews

4.79
Based on 4,558 reviews, last reviewed 27th Aug 2026
40% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I have been accepted for a personal loan, with a poo... I have been accepted for a personal loan, with a poor credit score. Reviewed on: 27th August 2026
Sylvie M's avatar
Sylvie M

Latest lowest rating:

2

Been with clockwise for years never had a problem. Been with clockwise for years never had a problem. But the past 12months they wont let me have a loan despite my benefits going into there account. I ... Read more Reviewed on: 2nd July 2026
Lucy G's avatar
Lucy G

About this product

You can borrow between £50 and £10,000 with a Clockwise Credit Union personal loan.

Repay weekly, fortnightly or monthly with no fees if you choose to repay the full loan early. There’s an option to top up your loan after four months and support is available over the phone, online or in-branch.

Clockwise Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Clockwise Credit Union before, you can also leave a review and share your experience.

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Clockwise Credit Union Personal loans reviews (4558)

There have been times when I have needed a top up lo...

5
There have been times when I have needed a top up loan due to ill health and family issues clockwise have treated me with respect and dignity throughout my time with them. The staff are absolutely brilliant the best ever. Thankyou Mr khalid mogra. Reviewed on: 15th April 2025

Very good service, staff are very helpful and commun...

5
Very good service, staff are very helpful and communication was very easy and efficient Reviewed on: 15th April 2025

The process of getting a loan was very easy and the...

5
The process of getting a loan was very easy and the interest rate was very low. The customer service was very helpful and explained in simple terms Reviewed on: 15th April 2025

Good value

5
Good value and payment options the staff are helpful when you need things explaining especially if you have dyslexia as I do not understand all the time so I need it broken down Reviewed on: 15th April 2025

Good rate late.

5
Everytime I use their serve I couldn’t fault the service at all, quick and professional and very reliable. Reviewed on: 15th April 2025

Am with clockwise 6y now am verry happy they help me...

5
Am with clockwise 6y now am verry happy they help me lots of time with loans when i needed the most Thank u Reviewed on: 15th April 2025

Always fair with interest and helpful with loan quer...

5
Always fair with interest and helpful with loan queries. I’ve used them 4 times over the years Reviewed on: 15th April 2025

Super helpful

4
I had a loan a couple of years ago which really helped me. However I have tried to get one since and unfortunately I don’t seem to qualify Reviewed on: 15th April 2025

Gave me false information from the start!

1
Gave me false information from the start, did not tell me Monzo Cards don't work with them. Mislead me as told I was able to change payment to standing order false. Only payment from payroll! Lied to by customer service on the phone and online. I never even got to sign my agreement, cancelled my application on the phone! DO NOT USE! Reviewed on: 15th April 2025

Excellent customer service!

5
Staff are always polite and efficient in assisting and resolving any queries. Reviewed on: 15th April 2025

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