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Clockwise Credit Union: Personal loans reviews

Name: Personal loans
Rating: 4.79 (4314 reviews)

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4.79

Based on 4,313 reviews, last reviewed 25th Jun 2026

63200% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

A fantastic company and so helpful A fantastic company and so helpful Reviewed on: 25th June 2026

Latest lowest rating:

1

Bad customer service bad attitude Bad customer service bad attitude Reviewed on: 25th June 2026

Read all reviews Write a review

About this product

You can borrow between £50 and £10,000 with a Clockwise Credit Union personal loan.

Repay weekly, fortnightly or monthly with no fees if you choose to repay the full loan early. There’s an option to top up your loan after four months and support is available over the phone, online or in-branch.

Clockwise Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Clockwise Credit Union before, you can also leave a review and share your experience.

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Clockwise Credit Union Personal loans reviews (4314)

Was smooth and respectful.

Was smooth and respectful. Would recommend. Reviewed on: 8th May 2026

Staff always happy to help with any queries

Staff always happy to help with any queries Reviewed on: 8th May 2026

For the most part I have nothing but good to say abo...

For the most part I have nothing but good to say about clockwise but I was recently looking into debt relief and was told to contact all those I owe debt to and ask for a 30 day break while the company looked into everything only clockwise refused saying that they would only do this once the debt company contacted them even though id been told to send the request Reviewed on: 8th May 2026

Extremely helpful.

Extremely helpful customer service. No hidden fees. Reviewed on: 8th May 2026

When I have been in serious problems like a funeral...

When I have been in serious problems like a funeral and other emergencies clockwise have helped me in all honesty they are brilliant. Reviewed on: 8th May 2026

It was really good had a loan paying it monthly then...

It was really good had a loan paying it monthly then I got refused for top up and I don't know why when I have never missed payment none of my money changed every thing stayed the same Reviewed on: 8th May 2026

Helpful and understanding during difficult times

I’ve had a positive experience with Clockwise Credit Union. The application process for my personal loan was straightforward, repayments were clear, and I found them much more approachable than many mainstream lenders. What stood out most was that they treated me like a person rather than just a credit score. The staff were helpful and communication was good throughout. It’s been useful having a more community-focused option for borrowing, especially during financially stressful periods. Reviewed on: 8th May 2026

Professional polite and kind always there to help an...

Professional polite and kind always there to help and very understanding, always respectful and courteous on the phone Reviewed on: 8th May 2026

Very good

Good. More flexible with loans They must broad their loans more flexible than before Reviewed on: 8th May 2026

Problems resolved

Every time I have called my problem has been sorted out professionally. I have always felt at ease even though I do not like talking about money and debt, but the operatives have always made me feel comfortable. Reviewed on: 8th May 2026

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