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Close Brothers Savings: Savings reviews

4.90
Based on 4,858 reviews, last reviewed 28th Feb 2026
87100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Online process is easy to navigate with plain language. Online process is easy to navigate with plain language. Easy to locate the information needed to make decisions and then to follow through on those de... Read more Reviewed on: 28th February 2026
Ainsley R's avatar
Ainsley R

Latest lowest rating:

2

I started saving with close brothers when rate was 4. I started saving with close brothers when rate was 4.4% now rates are 2.38 big fall if you ask me Reviewed on: 12th February 2026
David Rizza's avatar
David Rizza

About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (4858)

Definitely a returning customer..

5
Always helpful when speaking to customer services on the phone. Kept informed of payments and interest paid out. Makes me feel confident they are looking after my hard earned savings. Reviewed on: 5th February 2020

Easy to use

5
Simple to set up an account and pleasant staff. Competitive interest rates. Reviewed on: 5th February 2020

Consistently good savings rates

5
Have had savings with this company for a number of years. No complaints. Paper work easy to understand. Customer services excellent. Reviewed on: 5th February 2020

Competitive Savings

4
Excellent Customer service and very competitive savings rate. Very easy to deal with over the phone. Helpful and proactive staff. Reviewed on: 5th February 2020

isas and bonds

5
Transactions easily explained and easily actioned Payment always spot on time .Never a hiccup and excellent service. Reviewed on: 5th February 2020

Great Rates and Service

5
Easy to set up and excellent and highly competitive rates. Staff always helpful Reviewed on: 5th February 2020

Reliable and Simple to Administer

5
A good range of savings products to suit different circumstances and competitive interest rates. Easy to administer. Reviewed on: 5th February 2020

Good straight forward service without complications.

5
Service is reliable and products match my requirements. Reviewed on: 30th January 2020

Friendly,efficient and competitive interest rates.

5
Fully satisfied with the product and service Reviewed on: 29th January 2020

Straightforward, no nonsense service.

5
The phone gets answered. Courteous service. Yo-the-point answers to questions. Reviewed on: 29th January 2020

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