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Cockle Finance: Personal Loans reviews

Name: Personal Loans
Rating: 4.98 (812 reviews)

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4.97

Based on 812 reviews, last reviewed 29th May 2025

63% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

I have been Cockle Finance Customer for over 4 years... I have been Cockle Finance Customer for over 4 years and they have been so good and reliable. They listen and lend carefully. They will advice you if ... Read more Reviewed on: 29th May 2025

Latest lowest rating:

1

Won’t be using these again At first thought was good then when you miss payments well it’s like the world ended for them won’t stop and then accuse you of ingnorng them when peo... Read more Reviewed on: 17th January 2024

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About this product

Cockle Finance Personal Loans reviews (812)

Review of the Cockle Finance, Personal Loans:

Always extremely helpful and friendly.

Always extremely helpful and friendly. They go out of their way to explain everything and give you the best advice. Reviewed on: 8th April 2025

The south’s answer to the bank of Dave!

I see Cockles Finance as the south’s answer to The Bank Of Dave. The reason being, like the Netflix film, they are family run & so when you call, your always speaking to someone you feel you know & they are super friendly. I never want to miss a payment because the service is so personalised that I’d feel that by doing so, would be like not paying back a mate, but if you do get in a pickle, they are not unapproachable, so you don’t panic & end up doing something stupid like taking out another loan from somewhere else to pay back their loan. They are real with you, they’ll never let you borrow more than you can afford. You build trust with them just like the bank of Dave. I just love them as I feel like they really know me. If I call and say my bank card got nicked & I forgot to give you the new details, they know me well enough to know I’m telling the truth & so they respond by telling me not to worry and thanks for taking the time to call in and let them know. So basically this mutual trust makes you want to be loyal to them. Cockles Finance don’t jump out of the woodwork with surprise charges. Before I accept a loan, they call me up and talk through interest first, step by step. Then they email me a copy of what we agreed. I therefore don’t feel like they are trying to stitch me up……..ever. In fact, the complete opposite, they don’t want me taking out a loan unless I can afford it. They care about their customers more than they care about their profit margins. Maybe the fact that they are not completely preoccupied with Wonga is why they are one of the few short term loan companies still in business! Reviewed on: 22nd March 2025

Good all round

They have good customer services and very helpful with any questions you have and are very quick at making there decisions Reviewed on: 21st March 2025

Fantastic service from start to finish.

Fantastic service from start to finish. Very easy and smooth Reviewed on: 20th March 2025

Amazing family business Always helpful and the stuff...

Amazing family business Always helpful and the stuff are great over the phone Reviewed on: 20th March 2025

Outstanding Customer Service & Support, Cockle Finance

Cockle Finance truly stands out when it comes to customer service. Every member of their team, whether in admin, payments, or customer support, is an absolute pleasure to deal with. They are always polite, courteous, and take the time to explain everything clearly without overwhelming you with too much information. What really sets them apart is their approach to customer care. Instead of chasing or pressuring you, they check in personally if you’ve missed a payment or if they need an update. It feels more like genuine support rather than a business transaction, which makes the whole experience stress-free and reassuring. Their professionalism and helpfulness have made such a positive impact that I’ve already recommended them to two family members and a friend. If you're looking for a loan company that treats you with respect and understanding, I couldn’t recommend Cockle Finance enough! Reviewed on: 20th March 2025

Cockle finance

Been with the company since the opened. Would recommend to anyway. They are a very family originated company and have a lot of understanding. Reviewed on: 20th March 2025

Kind friendly professional family business

Kind friendly professional family business Reviewed on: 19th March 2025

I been with Cockle Faince for years they are trustwo...

I been with Cockle Faince for years they are trustworthy and always reliable and will always do what they can to help. Reviewed on: 18th March 2025

Amazing team!

Every time they have called me I have been astounded with the customer service from everyone involved, they’re polite, down to earth and just very friendly Reviewed on: 18th March 2025

Smooth and efficient

I have used Cockle Finance twice now and each time the customer service has been excellent. They diligently checked my income and expenditure to ensure loan affordability and made sure I understood the entire loan agreement. The entire process was smooth and efficient. Reviewed on: 18th March 2025

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