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Coconut: Business Bank Account reviews

4.85
Based on 209 reviews, last reviewed 15th Feb 2023
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Latest highest rating:

5

No longer s bank account but great for accounting The best customer service experience, fast, friendly and knowledgeable Reviewed on: 15th February 2023
Adam De-Ste-Croix's avatar
Adam De-Ste-Croix

Latest lowest rating:

1

Coconut refused to pay for their mistake! Coconut failed to close my account for months which means my money was "frozen" there as they restricted my access. They even charged me transaction f... Read more Reviewed on: 10th September 2021
Pat Lok Theo IP's avatar
Pat Lok Theo IP

About this product

Want to read reviews of the new “bank account for freelancers” Coconut? See what other freelancers have said on Smart Money People - whether it was the usefulness of the app, the availability of funds, or anything else to do with day-to-day use of Coconut. Already used this this innovative account? Share a review on Smart Money People to help other freelancers!

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Coconut Business Bank Account reviews (209)

Pretty near perfect

4
Just what a freelancer needs from a bank. And for the things you wish it did, you can see them on their development timeline. Great to have a bank you can trust Reviewed on: 24th November 2018

Coconut bank is the best bank right now for me

5
I said coconut is the best because with coconut it too fast the money appears in account, with coconut you will managed your money and you’ll see what’s going on with taxes. I recommend every employer or self employees to use it. Reviewed on: 24th November 2018

Fabulous

5
Great service quick set up process overall excellent Reviewed on: 24th November 2018

Slow Transfers

2
The slow transfers are killer. Especially at important times. It can take 1-3 hours to transfer money. And if it's on the weekend, good luck. Also if Barclays, their partner, decides to work on certain things it affects them too. It's good for a back up but that's about it for me. Unless, you're serious about your tax returns, I don't see the benefit Reviewed on: 23rd November 2018

So Simple, So Great

5
Setting up an account felt effortless and the app is nice and simple to use, perfect at keeping track of your spending and income. The customer service/ communication from Coconut is brilliant and feels personal, making you feel valued as a customer. It's great to be part of such an innovative and forward thinking business, that caters perfectly to small creative freelance start-ups like mine. Reviewed on: 23rd November 2018

Worth waiting for!!

5
Easy to use app that provides a very useful aid to busy freelancers who have enough to do without having to worry about the tax man! Reviewed on: 23rd November 2018

This service is excellent

5
I am a self-employed technophobe and I can use this service easily and it does exactly what I need to manage my finances for my business. Reviewed on: 23rd November 2018

Fantastic and straight forward

5
My experience from the start has been fantastic, so simple to set up, if i needed any questions answered, very fast response with no problems, love the fact im notified once im paid, snd catergorise all monies going in and out, have no problem recommending coconut. Reviewed on: 23rd November 2018

Great business card and account

5
I've had a great experience with my coconut account. Helpful online staff and an easy to use app Reviewed on: 23rd November 2018

As an early adopter...

5
As an early adopter I have been with Coconut since the very early days, I have seen their product grow and shape with the users. The app has already allowed me to keep a much clearer and organised track of my business expenses, taxes and income, and it has allowed me to focus on my work rather than the stress of invoicing and preparing for the dreaded tax returns. Coconut is constantly pushing for improvements and progression . In spite of all of this the most stand out feature for me at this stage is their customer service. At any point if I have any worries or questions I can simply jump on the app and talk directly to an actual member of the team. At this stage I can't recommend it enough. Reviewed on: 23rd November 2018

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