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Collingwood: Car insurance reviews

4.88
Based on 2,928 reviews, last reviewed 19th Jul 2025
1300% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great price with excellent customer service. Great price with excellent customer service. Reviewed on: 19th July 2025
William l's avatar
William l

Latest lowest rating:

1

Avoid this company. Avoid this company. After paying the full year's insurance in 9 months they refund nothing for the unused months but instead charge an additional £40 ... Read more Reviewed on: 24th February 2025
Caroline B's avatar
Caroline B

About this product

Collingwood provide insurance for learner drivers, taxi drivers and couriers.

New driver cover is only available to existing Collingwood learner driver customers after passing the practical driving test. Taxi insurance can be for annual or short-term cover and courier insurance cover is for food and parcel delivery drivers.

Collingwood’s car insurance reviews help you find out what it’s like to be a customer. If you’ve used Collingwood before, you can also leave a review and share your experience.

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Collingwood Car insurance reviews (2928)

honest, up front and easy to reach

5
the whole process was simple, the price was competitive, any questions answered easily, very straight forward honest company which sent the refund without being asked. it was a breath of fresh air. not only has no company I've dealt with in the last 5 years been this straight forward and honest but my biggest surprise is that its an insurance company. well done keep this standard up Reviewed on: 30th July 2020

The best customer service

5
I have been with collingwood you cnt beat them always ther to help Reviewed on: 30th July 2020

Best Insurance Company EVER!

5
From start to finish, Collingwood have been the best insurance company I have ever had to deal with. From the start they were super friendly, extremely helpful, the staff are knowledgeable and exceptionally approachable. Their website and webchat facilities are excellent, as are their phone services. They couldn't be any more helpful whenever I have had the need to contact them. Nothing is too much trouble. I wish I could rate them higher than 5 stars and in addition to that I wish we could continue being insured by them but at the moment, this is the downside to passing the driving test My daughter sadly has to move on to others. I would highly recommend this superb company and just wish that every insurance company could adopt their super high standards in ever aspect from IT to customer service. Well done and please ensure the staff receives lots of thanks and praise. Collingwood should be very proud of itself. Many thanks. Reviewed on: 30th July 2020

Renew learners insurance

5
Very easy, quick and helpful,all done on the phone and the customer assistance was great. Reviewed on: 30th July 2020

Excellant service

5
Faultless service with excellent customer services, I could not suggest how they could improve as it was the best insurance company I have ever dealt with. Reviewed on: 30th July 2020

5 star service!

5
Shopping for insurance is a minefield, especially when you’re looking for a provisional driver!! But Collingwood took all the stress away as they were so easy to deal with. The customer service is brilliant and the advisor really took his time to answer all my questions. Reviewed on: 29th July 2020

Great service

5
Everything was as easy as it could . Great company and great service. Would highly recommend. Reviewed on: 29th July 2020

Perfect staring insurance.

5
Very happy from start to finish of starting as a learner driving to My Daughter passing her test. Very professional also and refund done as you would expect, straight away. I will recommend to friends and colleagues. Reviewed on: 29th July 2020

Great value, great support.

5
Customer service is helpful and straightforward. The insurance is good value for money. Great to get a pro rata refund and evidence of no claims bonus after cancellation. Reviewed on: 29th July 2020

Zero hassle, easy to deal with and great customer service

5
From start to finish, Collingwood was really easy to deal with and provided great, peace of mind, learner insurance. Highly recommended without hesitation, thank you! Reviewed on: 29th July 2020

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