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Collingwood: Car insurance reviews

4.90
Based on 3,570 reviews, last reviewed 7th Jan 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
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5%
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1%

Latest highest rating:

4

Excellent Good, no issues, insurance was cheap and various guidelines to help . Reviewed on: 17th October 2025
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Ariz

Latest lowest rating:

1

Thieves. Brought learners car insurance for daughter. Had to cancel as car went brought was faulty and sent back to the garage. Cancelled insurance within 6 da... Read more Reviewed on: 7th January 2026
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Cc

About this product

Collingwood provide insurance for learner drivers, taxi drivers and couriers.

New driver cover is only available to existing Collingwood learner driver customers after passing the practical driving test. Taxi insurance can be for annual or short-term cover and courier insurance cover is for food and parcel delivery drivers.

Collingwood’s car insurance reviews help you find out what it’s like to be a customer. If you’ve used Collingwood before, you can also leave a review and share your experience.

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Collingwood Car insurance reviews (3570)

Amazing Service

5
Brilliant customer service, very helpful and answered all of my questions. Very cheap learners insurance and would definitely recommend to everyone! Reviewed on: 15th September 2025
Reply from Collingwood Hi Elicia, Thank you so much for your kind words! We’re delighted to hear you had a positive experience and appreciate your feedback. Have a Great Day The Collingwood Team Response date: 17th September 2025
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Collingwood

Great customer service .

5
Easy to use. Great customer service Reviewed on: 15th September 2025
Reply from Collingwood Hi Deb, Thank you so much for your kind words! We’re delighted to hear you had a positive experience and appreciate your feedback. Have a Great Day The Collingwood Team Response date: 17th September 2025
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Collingwood

. Good and bad

5
We didn't have much need to contact the insurance but their process was easy to negative. It was disappointing that we incurred a cancellation charge for an learners insurance which I though was in place to support a learner that could pass their test at any time . Reviewed on: 15th September 2025
Reply from Collingwood Hi Michelle, Thank you very much for taking the time to share your thoughts with us. We truly appreciate your feedback as it provides us with a valuable opportunity to reflect on our strengths and identify areas where we can improve further. Reviews such as yours helps us to stay motivated and inspired to continue to strive for excellence, and if we can help with anything in the future, please do let us know. Kind Regards The Collingwood Team Response date: 17th September 2025
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Collingwood

amazing customer service communications

4
i had an issue with setting up a policy with payments etc but with the customer service of collingwood i managed to sort the issue out with their help Reviewed on: 15th September 2025
Reply from Collingwood Hi Slava, Thank you so much for your kind words! We’re delighted to hear you had a positive experience and appreciate your feedback. Have a Great Day The Collingwood Team Response date: 17th September 2025
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Collingwood

Easy to renew, helpful staff

5
Great price. Good service. Staff were knowledgeable & friendly Reviewed on: 15th September 2025
Reply from Collingwood Hi Makemjo, Thank you so much for your kind words! We’re delighted to hear you had a positive experience and appreciate your feedback. # Have a Great Day The Collingwood Team Response date: 17th September 2025
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Collingwood

Brilliant very satisfied and was happy with the amaz...

5
Brilliant very satisfied and was happy with the amazing help from a lovely lady called Cath from your team. Reviewed on: 15th September 2025
Reply from Collingwood Hi Lauiren, Thank you so much for your kind words! We’re delighted to hear that Kath was able to make the process smooth and straightforward for you. Getting ready for that first drive is a big milestone and we’re glad we could be a part of it. If you ever need anything else or have any questions in the future, please don’t hesitate to get in touch. Safe Driving The Collingwood Team Response date: 17th September 2025
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Collingwood

Kath was excellent at organising my sons insurance.

5
Kath was excellent at organising my sons insurance. Reviewed on: 15th September 2025
Reply from Collingwood Hi Craig, Thank you so much for your kind words! We’re delighted to hear that Kath was able to assist you in a polite and efficient manner. Your appreciation means a lot to us and we’re always here if you need any further help or have more questions in the future. Kind Regards The Collingwood Team Response date: 17th September 2025
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Collingwood

Very helpful, answered all my questions and explaine...

5
Very helpful, answered all my questions and explained everything very well Reviewed on: 13th September 2025
Reply from Collingwood Hi Cassandra, Thank you so much for your kind words! We’re delighted to hear you had a positive experience and appreciate your feedback. Have a Great Day The Collingwood Team Response date: 17th September 2025
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Collingwood

Excellent customer service, whenever I need to ring...

5
Excellent customer service, whenever I need to ring with any questions I always have a great experience Reviewed on: 13th September 2025
Reply from Collingwood Hi Kseniia. Thanks for the 5* review. We’re always delighted to hear when our customers have had a great experience with us! If you need anything in the future, or have any questions that we can answer, please don’t hesitate to reach out and one of the team will be on hand to help. Have a great day! The Collingwood Team Response date: 17th September 2025
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Collingwood

Lorna was lovely over the phone, really kind and ver...

5
Lorna was lovely over the phone, really kind and very helpful! Reviewed on: 12th September 2025
Reply from Collingwood Hi Lacey, Thank you so much for your kind words! We’re delighted to hear that XXX was able to assist you in a polite and efficient manner. Your appreciation means a lot to us and we’re always here if you need any further help or have more questions in the future. Kind Regards The Collingwood Team Response date: 17th September 2025
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Collingwood

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