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Collingwood: Car insurance reviews

Name: Car insurance
Rating: 4.84 (3572 reviews)

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4.84

Based on 3,572 reviews, last reviewed 11th Jun 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Excellent Good, no issues, insurance was cheap and various guidelines to help . Reviewed on: 17th October 2025

Latest lowest rating:

1

Read the small print I bought a Vauxhall Adam for my daughter, and insured her for a full 12 months with Collingwood to help her pass her test. At £191.50, the policy was ... Read more Reviewed on: 11th June 2026

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About this product

Collingwood provide insurance for learner drivers, taxi drivers and couriers.

New driver cover is only available to existing Collingwood learner driver customers after passing the practical driving test. Taxi insurance can be for annual or short-term cover and courier insurance cover is for food and parcel delivery drivers.

Collingwood’s car insurance reviews help you find out what it’s like to be a customer. If you’ve used Collingwood before, you can also leave a review and share your experience.

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Awards

Best motor insurance provider 2025

Awarded to the insurer rated highest in customer reviews for vehicle insurance in the UK.
Treating customers fairly champion 2025

Awarded to the company rated highest in reviews for treating customers fairly.

Collingwood Car insurance reviews (3572)

Michelle was fantastic friendly on the phone and exp...

Michelle was fantastic friendly on the phone and explained everything Reviewed on: 5th September 2025

Reply from Collingwood Hi Aleisha, Thank you so much for the 5* review and for taking the time to share your experience. We’re delighted to hear that you had a great experience with Michelle and that she made a positive impact on you. Providing excellent customer service is truly important to us, and your feedback helps motivate us to stay on track and strive for the best. If you ever need further assistance, please don’t hesitate to reach out. Thanks again for choosing Collingwood. The Collingwood Team Response date: 9th September 2025

Gregg helped me massively.

Gregg helped me massively. My card wasn’t working and he helped me and my girlfriend set up her card with my policy. Answered all questions I had. Spoke clearly and didn’t rush me through the phone call Reviewed on: 5th September 2025

Reply from Collingwood Hi Adam, Thank you so much for the 5* review and for taking the time to share your experience. We’re delighted to hear that you had a great experience with Gregg and that he made a positive impact on you. Providing excellent customer service is truly important to us, and your feedback helps motivate us to stay on track and strive for the best. If you ever need further assistance, please don’t hesitate to reach out. Thanks again for choosing Collingwood. The Collingwood Team Response date: 9th September 2025

Personable

The person I spoke with on the phone, was warm, friendly, kind and patient. They also wished me luck in my upcoming driving test so it felt they were very personalable rather than robotic. Reviewed on: 5th September 2025

Reply from Collingwood Hi Star, Thanks for the great review! We’re always delighted to hear when our customers have had a positive experience with us and have taken the time to share your thoughts with us. If we can help with anything in the future, we are always here on hand to help with any queries or questions you have. Have a great day. The Collingwood Team Response date: 9th September 2025

I have always found the customer service team to be...

I have always found the customer service team to be helpful and very knowledgeable. Nothing is too much trouble and issues resolved straight away. Reviewed on: 5th September 2025

Reply from Collingwood Hi Helen, Thanks for the 5* review. We’re always delighted to hear when our customers have had a great experience with us! If you need anything in the future, or have any questions that we can answer, please don’t hesitate to reach out and one of the team will be on hand to help. Have a great day! The Collingwood Team Response date: 9th September 2025

Collingwood’s telephone operator (Michelle) was extr...

Collingwood’s telephone operator (Michelle) was extremely helpful. Happy to explain technical details as and when so they were more understandable!! I didn’t feel rushed but more informed as the conversation progressed. The process of choosing car insurance can be stressful with all the terms and conditions usually but this time things were explained when needed. You felt you were talking to a real person!! Reviewed on: 4th September 2025

Reply from Collingwood Hi Susan, Thank you so much for your kind words! We’re delighted to hear that Michelle was able to assist you in a polite and efficient manner. Your appreciation means a lot to us and we’re always here if you need any further help or have more questions in the future. Have a great day! The Collingwood Team Response date: 9th September 2025

Struggled with a website glitch and couldn’t get int...

Struggled with a website glitch and couldn’t get into my account but the costumer service was very helpful and sorted it out for me. Reviewed on: 4th September 2025

Reply from Collingwood Hi Scarlett, Thank you so much for your feedback and we're sorry to hear that you struggled with the website. We'll certainly look into this. We are also delighted to hear that you found the team helpful and efficient, and if there is anything more we can help with in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 9th September 2025

Very good sevice and VFM...

Very simple to set up the policy and good value for money. Good range of options on the policy term/periods - short and longer. The App and learner tools were very useful, in particular the Theory test practice question. Really good additional information on practical side too Reviewed on: 4th September 2025

Reply from Collingwood Hi Mike, Thanks for the great review! We’re always delighted to hear when our customers have had a positive experience with us and have taken the time to share your thoughts with us. We're also delighted to hear that you found the free app useful. If we can help with anything in the future, we are always here on hand to help with any queries or questions you have. Have a great day. The Collingwood Team Response date: 9th September 2025

Lez was amazing and very helpful

Lez was amazing and very helpful Reviewed on: 4th September 2025

Reply from Collingwood Hi Mollie, Thank you so much for your kind words! We’re delighted to hear that Lez was able to make the process smooth and straightforward for you. If you ever need anything else or have any questions in the future, please don’t hesitate to get in touch.. Safe Driving The Collingwood Team Response date: 9th September 2025

Carol was so sweet and helpful very good experience...

Carol was so sweet and helpful very good experience with this insurance and would recommend Reviewed on: 4th September 2025

Reply from Collingwood Hi Arwen, Thanks for the 5* review. We’re always delighted to hear when our customers have had a great experience with us! We'll be sure to pass your lovely comments over to Carol. If you need anything in the future, or have any questions that we can answer, please don’t hesitate to reach out and one of the team will be on hand to help. Have a great day! The Collingwood Team Response date: 9th September 2025

Just great

Lovely people; quick and easy; great price Reviewed on: 4th September 2025

Reply from Collingwood Hi Torisheju, Thank you so much for your kind words! We’re delighted to hear you had a positive experience and appreciate your feedback. Have a Great Day The Collingwood Team Response date: 9th September 2025

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Collingwood: Car insurance reviews

No new 5 star reviews

No new 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Review Collingwood: Car insurance now

Best motor insurance provider 2025

Treating customers fairly champion 2025

Collingwood Car insurance reviews (3572)

Michelle was fantastic friendly on the phone and exp...

Gregg helped me massively.

Personable

I have always found the customer service team to be...

Collingwood’s telephone operator (Michelle) was extr...

Struggled with a website glitch and couldn’t get int...

Very good sevice and VFM...

Lez was amazing and very helpful

Carol was so sweet and helpful very good experience...

Just great

Review Collingwood: Car insurance now

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