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Collingwood: Car insurance reviews

Name: Car insurance
Rating: 4.89 (3278 reviews)

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4.89

Based on 3,278 reviews, last reviewed 6th Sep 2025

34700% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Insurance extension for a short term policy Needed to extend my daughters learning to drive insurance and Alasdair was very polite, professional and explained everything. All emails sent through... Read more Reviewed on: 6th September 2025

Latest lowest rating:

1

Will only give you £20 back if you cancel your policy Will only give you £20 back if you cancel your year-long policy after seven months. For a learner insurance company, its terrible that they don’t have... Read more Reviewed on: 26th August 2025

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About this product

Collingwood provide insurance for learner drivers, taxi drivers and couriers.

New driver cover is only available to existing Collingwood learner driver customers after passing the practical driving test. Taxi insurance can be for annual or short-term cover and courier insurance cover is for food and parcel delivery drivers.

Collingwood’s car insurance reviews help you find out what it’s like to be a customer. If you’ve used Collingwood before, you can also leave a review and share your experience.

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Collingwood Car insurance reviews (3278)

customer service is excellent and the insurance is s...

customer service is excellent and the insurance is such good value for money Reviewed on: 27th July 2025

Reply from Collingwood Hi Jenna, Thank you so much for the great review! We’re always delighted to hear when our customers have had a positive experience with us and found the service they expected and the product at the price they wanted to pay! Of course, if we can support you with anything in the future, please don’t hesitate to get in touch and we’ll do everything we can to help. Kind Regards The Collingwood Team Response date: 30th July 2025

The website was easy to use.

The website was easy to use and when I needed to speak to the helpdesk, they were friendly and very helpful. Reviewed on: 26th July 2025

Reply from Collingwood Hi Harry, Thank you very much for your review. We really appreciate the time you’ve taken to share your experience of our products and services and we’re delighted it was all positive. Thank you for using Collingwood Learner Driver Insurance, and if there is anything we can help with in the future, please let us know. Kind Regards The Collingwood Team Response date: 30th July 2025

Great customer service

Great customer service. Easy to use website. Reviewed on: 25th July 2025

Reply from Collingwood Hi Roisin, Thanks for the 5 star review! We’re delighted to hear you’re happy with your Collingwood Learner Driver Policy. If there is anything at all we can help you with in the future, please don’t hesitate to reach out to us and we’ll certainly do what we can to support you. Have a great day! The Collingwood Team Response date: 30th July 2025

The women Michelle was a possitive attitude towards...

The women Michelle was a possitive attitude towards me and helped me with my insurance as a learner driver I’m happy with this company and will be coming back yearly as I love this people for a possitive attitude Reviewed on: 25th July 2025

Reply from Collingwood Hi Kirsty, Thank you so much for the great review – we’ll be sure to pass your lovely comments on to Michelle and her line Manager. If there is anything we can support you with in the future, please don’t hesitate to get in touch and we’ll certainly do what we can to help. Kind Regards The Collingwood Team Response date: 31st July 2025

Pretty mint if you ask me.

Pretty mint if you ask me. Les was really helpful and knowledgeable about policies. Reviewed on: 25th July 2025

Reply from Collingwood Hi Tom, Thanks for the mint review! We’re delighted to hear you’re happy with your Collingwood Learner Driver Policy and we'll be sure to pass your comments on to Lez who helped you on this occasion. If there is anything at all we can help you with in the future, please don’t hesitate to reach out to us and we’ll certainly do what we can to support you. Have a great day! The Collingwood Team Response date: 30th July 2025

Sarah was very helpful and friendly she was very pat...

Sarah was very helpful and friendly she was very patient and explained everything in detail and answered all of my questions accordingly Reviewed on: 25th July 2025

Reply from Collingwood Hi Aslam. Thank you so much for the lovely review and for speaking so highly of Sarah. We'll be sure to pass your lovely comments on to her and her line manager. If there is anything more we can help with in the future, please do not hesitate to get in touch and we'll do what we can to help. Kind Regards The Collingwood Team. Response date: 30th July 2025

Friendly advisors Sharon explained all terms clearly...

Friendly advisors Sharon explained all terms clearly simple process Reviewed on: 25th July 2025

Reply from Collingwood HI Marie, Thank you so much for the great review – we’ll be sure to pass your lovely comments on to Sharon. If there is anything we can support you with in the future, please don’t hesitate to get in touch and we’ll certainly do what we can to help. Kind Regards The Collingwood Team Response date: 30th July 2025

Amazing customer service

Amazing you can speak to someone and they are friendly helpful and knowledgeable Reviewed on: 25th July 2025

Reply from Collingwood Hi Tina, Thank you so much for the great review! We’re always delighted to hear when our customers have had a positive experience with us and found the service they expected and the product at the price they wanted to pay! Of course, if we can support you with anything in the future, please don’t hesitate to get in touch and we’ll do everything we can to help. Kind Regards The Collingwood Team Response date: 30th July 2025

Great Customer Service

Godwin was great help - i attempted to pay for a policy online but noticed my d.o.b was incorrect. I was unable to change it online so called. It took less than 5 minutes to get through to a person (Godwin) who was extremely helpful. Reviewed on: 25th July 2025

Reply from Collingwood Hi Denise, Thank you very much for taking the time to leave your review, we’re always delighted to hear when our customers share their experiences of the first class service they’ve received from us. It’s also great to hear you speak so highly of Godwin who helped you on this occasion – we’ll make sure your lovely comments are passed on to him. If we can help with anything else in the future, please don’t hesitate to get in touch. Kind Regards The Collingwood Team Response date: 30th July 2025

Customer service excellent

Online issue (maybe my poor signal) so rang and were very helpful could not fault it. Reviewed on: 25th July 2025

Reply from Collingwood Hi David, We're sorry to hear you had some difficulty online, but glad to hear our staff were able to help you and resolve your situation. We sincerely appreciate all customer feedback, and if there is anything we can help with in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 30th July 2025

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Collingwood: Car insurance reviews

34700% increase in 5 star reviews

200% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Collingwood: Car insurance now

Collingwood Car insurance reviews (3278)

customer service is excellent and the insurance is s...

The website was easy to use.

Great customer service

The women Michelle was a possitive attitude towards...

Pretty mint if you ask me.

Sarah was very helpful and friendly she was very pat...

Friendly advisors Sharon explained all terms clearly...

Amazing customer service

Great Customer Service

Customer service excellent

Review Collingwood: Car insurance now

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