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Collingwood: Car insurance reviews

Name: Car insurance
Rating: 4.84 (3572 reviews)

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4.84

Based on 3,572 reviews, last reviewed 11th Jun 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Excellent Good, no issues, insurance was cheap and various guidelines to help . Reviewed on: 17th October 2025

Latest lowest rating:

1

Read the small print I bought a Vauxhall Adam for my daughter, and insured her for a full 12 months with Collingwood to help her pass her test. At £191.50, the policy was ... Read more Reviewed on: 11th June 2026

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About this product

Collingwood provide insurance for learner drivers, taxi drivers and couriers.

New driver cover is only available to existing Collingwood learner driver customers after passing the practical driving test. Taxi insurance can be for annual or short-term cover and courier insurance cover is for food and parcel delivery drivers.

Collingwood’s car insurance reviews help you find out what it’s like to be a customer. If you’ve used Collingwood before, you can also leave a review and share your experience.

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Awards

Best motor insurance provider 2025

Awarded to the insurer rated highest in customer reviews for vehicle insurance in the UK.
Treating customers fairly champion 2025

Awarded to the company rated highest in reviews for treating customers fairly.

Collingwood Car insurance reviews (3572)

My family have been with this insurance company for...

My family have been with this insurance company for ages!! its been very good Reviewed on: 8th August 2025

Reply from Collingwood Hi Hajra, Thank you so much for the great review and so glad to hear that you and your family have been with us for some time - great to have you on board. If we can help with anything in the future, we are always here on hand to help with any queries or questions you have. Kind Regards The Collingwood Team Response date: 13th August 2025

Call answered promptly, friendly service.

Call answered promptly, friendly service. Reviewed on: 8th August 2025

Reply from Collingwood Hi Annalise, Thanks for the great review! We’re always delighted to hear when our customers have had a positive experience with us and have taken the time to share your thoughts with us. If we can help with anything in the future, we are always here on hand to help with any queries or questions you have. Have a great day. The Collingwood Team Response date: 13th August 2025

Really helpful and reassuring customer support.

I had a query about the vehicle on my daughter’s learner policy. This was very quickly and helpfully resolved and my mind immediately put at rest. No additional charges, just really good, helpful customer service. Reviewed on: 8th August 2025

Reply from Collingwood Hi Laura, Thank you very much for taking the time to share your thoughts with us. We truly appreciate your feedback as it provides us with a valuable opportunity to reflect on our strengths and identify areas where we can improve further. Reviews such as yours helps us to stay motivated and inspired to continue to strive for excellence, and if we can help with anything in the future, please do let us know. Kind Regards The Collingwood Team Response date: 13th August 2025

Insurance with a personal touch. Excellent 5 star!

I have been with Collingwood for over a year and have always had a great experience any time I deal with the office. I speak to them on a weekly basis and usually speak to Lisa or Sarah and both are excellent and very helpful. It is very much appreciated when they recognise you and you get a more personal service. Reviewed on: 8th August 2025

Reply from Collingwood Hi Colin, First and foremost, we want to express our sincere gratitude for your engagement with our product and services and for offering your perspective. Our team are committed to listening closely to our customer community and a reminder that our customers’ voice is central to everything we do. We're delighted to hear you speak so highly of Lisa and Sarah and we will certainly pass your lovely comments over to them. Where we can help in the future, please reach out and we will certainly do all we can to answer any queries you may have. Safe Driving. The Collingwood Team Response date: 13th August 2025

Easy to talk to staff.

Easy to talk to staff. No trying to sell you anything. Straight forward Reviewed on: 8th August 2025

Reply from Collingwood Hi Michael, Thank you so much for your kind words! We’re delighted to hear you had a positive experience and appreciate your feedback. Have a Great Day The Collingwood Team Response date: 13th August 2025

Fantastic quality of service

Fantastic quality of service at very competitive prices. The ease of setting up the policy was great. The advisor explained everything through the entire call and had great knowledge of service provision. Reviewed on: 8th August 2025

Reply from Collingwood Hi Catherine, Thanks for the 5* review. We’re always delighted to hear when our customers have had a great experience with us! If you need anything in the future, or have any questions that we can answer, please don’t hesitate to reach out and one of the team will be on hand to help. Have a great day! The Collingwood Team Response date: 13th August 2025

The best customer service and respectful communicati...

The best customer service and respectful communication skills. Reviewed on: 8th August 2025

Reply from Collingwood Hi Ruweydo, Thank you so much for your lovely review and for sharing your positive experience with Collingwood. Our team works had to create a great experience for all our customers and your kind words have inspired us to continue to offer the best service possible. We look forward to helping you in the future with any support you may need and wish you well in your endeavours to becoming a full licence holder. Kind Regards The Collingwood Team Response date: 13th August 2025

Excellent Customer Service Always

Excellent Customer Service with nothing too much trouble & clear explanations Reviewed on: 7th August 2025

Reply from Collingwood Hi Sharon, Thanks for your lovely review. We're always delighted to hear when our customers have had a great experience with us. If we can help with anything in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 8th August 2025

Good insurance company, all customers work hard

Good insurance company, all customers work hard Reviewed on: 7th August 2025

Reply from Collingwood Hi Mahmoud, Thank you very much for your lovely review and recognising the effort that our team put in to keeping you moving. If we can help with anything in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 8th August 2025

Good customer service and good price

Good customer service and good price Reviewed on: 7th August 2025

Reply from Collingwood Hi Solomon, Thank you for your 5 * review, and delighted to hear that your happy with the service and the price. If we can help with anything in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 8th August 2025

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Collingwood: Car insurance reviews

No new 5 star reviews

No new 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Review Collingwood: Car insurance now

Best motor insurance provider 2025

Treating customers fairly champion 2025

Collingwood Car insurance reviews (3572)

My family have been with this insurance company for...

Call answered promptly, friendly service.

Really helpful and reassuring customer support.

Insurance with a personal touch. Excellent 5 star!

Easy to talk to staff.

Fantastic quality of service

The best customer service and respectful communicati...

Excellent Customer Service Always

Good insurance company, all customers work hard

Good customer service and good price

Review Collingwood: Car insurance now

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