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Collingwood: Car insurance reviews

Name: Car insurance
Rating: 4.84 (3572 reviews)

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4.84

Based on 3,572 reviews, last reviewed 11th Jun 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Excellent Good, no issues, insurance was cheap and various guidelines to help . Reviewed on: 17th October 2025

Latest lowest rating:

1

Read the small print I bought a Vauxhall Adam for my daughter, and insured her for a full 12 months with Collingwood to help her pass her test. At £191.50, the policy was ... Read more Reviewed on: 11th June 2026

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About this product

Collingwood provide insurance for learner drivers, taxi drivers and couriers.

New driver cover is only available to existing Collingwood learner driver customers after passing the practical driving test. Taxi insurance can be for annual or short-term cover and courier insurance cover is for food and parcel delivery drivers.

Collingwood’s car insurance reviews help you find out what it’s like to be a customer. If you’ve used Collingwood before, you can also leave a review and share your experience.

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Awards

Best motor insurance provider 2025

Awarded to the insurer rated highest in customer reviews for vehicle insurance in the UK.
Treating customers fairly champion 2025

Awarded to the company rated highest in reviews for treating customers fairly.

Collingwood Car insurance reviews (3572)

Extremely helpful staff who gave clear concise answe...

Extremely helpful staff who gave clear concise answers - nothing too much trouble! Reviewed on: 31st July 2025

Reply from Collingwood Hi, Thanks for taking the time to leave a review, we sincerely appreciate all customer feedback. If there is anything at all we can help with in the future, please do not hesitate to get in touch and we’ll do all we can to support you. Kind Regards The Collingwood Team Response date: 31st July 2025

Thanks to Michelle

It was very easy and excellent customer service thanks to Michelle she was very professional and help me with my kids quotes Reviewed on: 31st July 2025

Reply from Collingwood Hu Hudo, Thanks for the 5* review and for speaking so highly of Michelle. We'll be sure to pass your lovely comments over to her and her line Manager. If we can help with anything else in the future, please don’t hesitate to get in touch. Kind Regards The Collingwood Team Response date: 31st July 2025

Sarah was very knowlageable and ver helpful.

Sarah was very knowlageable and ver helpful. I received very professional service and very happ about the service. Reviewed on: 31st July 2025

Reply from Collingwood Hi Toprak, Thank you so much for the great review – we’ll be sure to pass your lovely comments on to Sarah and her line Manager. If there is anything we can support you with in the future, please don’t hesitate to get in touch and we’ll certainly do what we can to help. Kind Regards The Collingwood Team Response date: 31st July 2025

Have always been treated like a customer with respec...

Have always been treated like a customer with respect and dignity, this made me feel recognised Reviewed on: 31st July 2025

Reply from Collingwood Hi Musa, Thank you so much for your lovely review. We’re glad you found the service helpful, efficient and respectful. If you do have any other questions or queries, please don’t hesitate to get in touch with us and we’ll do all we can to help sort everything out for you. Kind Regards The Collingwood Team Response date: 31st July 2025

The best customer service review example would be Th...

The best customer service review example would be This agent consistently provides exceptional service by attentively listening to customer concerns, responding with patience and resolving issues efficiently, often receiving praise from customers for their helpful and friendly demeanor Reviewed on: 31st July 2025

Reply from Collingwood Hi Loay, Thank you so much for the great review! We’re always delighted to hear when our customers have had a positive experience with us and found the service they expected. Of course, if we can support you with anything in the future, please don’t hesitate to get in touch and we’ll do everything we can to help. Kind Regards The Collingwood Team Response date: 31st July 2025

I had a question about the quote and called the help...

I had a question about the quote and called the help line - answered quickly and able to help and support my query Reviewed on: 30th July 2025

Reply from Collingwood Hi Rafiki, Thank you so much for the great review! We’re always delighted to hear when our customers have had a positive experience with us and found the service they expected. Of course, if we can support you with anything in the future, please don’t hesitate to get in touch and we’ll do everything we can to help. Kind Regards The Collingwood Team Response date: 31st July 2025

Really friendly helpful staff

Really friendly helpful staff made sure I got the best quote Reviewed on: 30th July 2025

Reply from Collingwood Hi Lorraine, Thanks for the 5 star review! We’re delighted to hear you’re happy with your Collingwood Learner Driver Policy. If there is anything at all we can help you with in the future, please don’t hesitate to reach out to us and we’ll certainly do what we can to support you. Have a great day! The Collingwood Team Response date: 31st July 2025

Amazing customer help.

Rick was very pleasant to speak to and was a major help with sorting my account out. Reviewed on: 30th July 2025

Reply from Collingwood Hi Charles, Thank you so much for the great review – we’ll be sure to pass your lovely comments on to Rick and his line manager. If there is anything we can support you with in the future, please don’t hesitate to get in touch and we’ll certainly do what we can to help. Kind Regards The Collingwood Team Response date: 31st July 2025

Superb Customer Service

Spoke with Les this afternoon. An excellent customer service experience! Les was polite, helpful and extremely efficient. He also had a lovely manner and came across as very personable! He really made me feel at ease and confident about choosing Collingwood. Explanations and information were clear and concise. Very professional. There were no added sales pressures or advertising of extras. Just straight forward quality customer service from start to finish. I commend your company for delivering such high standard service - and by employing staff who are presenting your company so well. Thank you! Reviewed on: 30th July 2025

Reply from Collingwood Hi, Thank you very much for taking the time to leave your review, we’re always delighted to hear when our customers share their experiences of the first class service they’ve received from us. It’s also great to hear you speak so highly of Les who helped you on this occasion – we’ll make sure your lovely comments are passed on to him and his line manager.. If we can help with anything else in the future, please don’t hesitate to get in touch. Kind Regards The Collingwood Team Response date: 31st July 2025

I needed to change the named driver.

I needed to change the named driver. They was very helpful in deed. Reviewed on: 30th July 2025

Reply from Collingwood Hi Jamie, Thanks for taking the time to leave a review, we sincerely appreciate all customer feedback. If there is anything at all we can help with in the future, please do not hesitate to get in touch and we’ll do all we can to support you. Kind Regards The Collingwood Team Response date: 31st July 2025

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Collingwood: Car insurance reviews

No new 5 star reviews

No new 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Review Collingwood: Car insurance now

Best motor insurance provider 2025

Treating customers fairly champion 2025

Collingwood Car insurance reviews (3572)

Extremely helpful staff who gave clear concise answe...

Thanks to Michelle

Sarah was very knowlageable and ver helpful.

Have always been treated like a customer with respec...

The best customer service review example would be Th...

I had a question about the quote and called the help...

Really friendly helpful staff

Amazing customer help.

Superb Customer Service

I needed to change the named driver.

Review Collingwood: Car insurance now

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