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Collingwood: Car insurance reviews

Name: Car insurance
Rating: 4.83 (3651 reviews)

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4.83

Based on 3,644 reviews, last reviewed 22nd Aug 2026

7100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Super customer service and price. The call handler was very friendly and informative and was able to answer all my queries effectively. The proce was very competitive in the current ma... Read more Reviewed on: 22nd August 2026

Latest lowest rating:

1

Avoid at all costs - scammers They will scam you with cancellation fees when you pass your test rather than just leaving the policy to expire with no coverage. Morally vulgar, they... Read more Reviewed on: 7th August 2026

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About this product

Collingwood provide insurance for learner drivers, taxi drivers and couriers.

New driver cover is only available to existing Collingwood learner driver customers after passing the practical driving test. Taxi insurance can be for annual or short-term cover and courier insurance cover is for food and parcel delivery drivers.

Collingwood’s car insurance reviews help you find out what it’s like to be a customer. If you’ve used Collingwood before, you can also leave a review and share your experience.

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Awards

Best motor insurance provider 2025

Awarded to the insurer rated highest in customer reviews for vehicle insurance in the UK.
Treating customers fairly champion 2025

Awarded to the company rated highest in reviews for treating customers fairly.

Collingwood Car insurance reviews (3651)

Very Helpful

For the past 6 years I have been with Collingwood by having a weekly insurance everyone that picks up the phone is very nice Reviewed on: 7th August 2025

Reply from Collingwood Hi Job, Thanks for the 5* review and delighted to hear that you have been a valued customer for 6 years! Of course, if we can help with anything at all, please let us know and we look forward to providing you with cover for the next 6 years! Kind Regards The Collingwood Team Response date: 8th August 2025

I accidentally forgot to move money into the right a...

I accidentally forgot to move money into the right account that I pay for my insurance on so I called the listed number and Hollie was very helpful and sorted my problem immediately and had the issue resolved very quickly Reviewed on: 7th August 2025

Reply from Collingwood Hi Rocco, Thanks so much for the lovely review and delighted to hear that Hollie was such a help to you on this occasion. We'll be sure to pass your lovely comments over to her. If there is anything more we can help with, please don't hesitate to get in touch. Kind Regards The Collingwood Team Response date: 8th August 2025

Amazing insurance company !

Staff was very useful and everything was easily accessible and useful Reviewed on: 7th August 2025

Reply from Collingwood Hi Abigail, Thanks for the 5* review! We're always delighted to hear when our customers have had a great experience with us. If we can help with anything in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 8th August 2025

Excellent Service.

Excellent Service. Value for money and couldn’t have asked for more!!! Reviewed on: 7th August 2025

Reply from Collingwood Hi Linda, Thanks so much for the great review and we're delighted to hear that you were impressed by our service and the price you paid for your Learner Driver policy. Of course, if we can help with anything more in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 8th August 2025

Really easy to sort out good price was recommended t...

Really easy to sort out good price was recommended to me now I’ll recommend to others Reviewed on: 7th August 2025

Reply from Collingwood Hi Taylor, Thanks very much for the great review, and delighted that you found your Learner Driver policy good value for money. Don't forget to check out your online account for ways you can e rewarded for recommending us to your friends and family. Of course, if there is anything at all we can help with, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 7th August 2025

Great communication as problems on line filling in t...

Great communication as problems on line filling in the form. Reviewed on: 6th August 2025

Reply from Collingwood Hi Kelly, Thanks for the 5* review and we're delighted to hear that you were happy with the service you received from us. Of course, if there is anything more we can help with in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 7th August 2025

My experience with collingwood

My experience with collingwood has been perfect all round, there has been no faults from there part they could have done nothing better to improve my experience with them. Reviewed on: 6th August 2025

Reply from Collingwood Hi Drew, Thank you so much for the great review. We're always delighted to hear when our customers have had a first class experience with us. If we can do anything more to support you in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 7th August 2025

Very good customer service every time I contacted them.

Very good customer service every time I contacted them. And their call back was very prompt at the time they stated. Reviewed on: 6th August 2025

Reply from Collingwood Hi Joy, Thank you so much for the lovely review and we're pleased to hear that you were impressed by the service you received from us. If we can help with anything in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 7th August 2025

No problems but the renewal process was a bit cumber...

No problems but the renewal process was a bit cumbersome. Reviewed on: 6th August 2025

Reply from Collingwood Hi Peter, Thank you very much for taking the time to leave a review, and we're sorry that you felt the renewal process was not as easy as you expected. We truly value all customer feedback, and will certainly look into ways we can make this easier for our customers. If of course we can help with anything in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 7th August 2025

Very professional customer service

Very professional customer service Reviewed on: 6th August 2025

Reply from Collingwood Hi Saned, Thank you so much for the 5* review and we're delighted to hear that you were impressed by the service you received from us. If we can help in any way at al, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 7th August 2025

Review Collingwood: Car insurance now

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Collingwood: Car insurance reviews

7100% increase in 5 star reviews

200% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Collingwood: Car insurance now

Best motor insurance provider 2025

Treating customers fairly champion 2025

Collingwood Car insurance reviews (3651)

Very Helpful

I accidentally forgot to move money into the right a...

Amazing insurance company !

Excellent Service.

Really easy to sort out good price was recommended t...

Great communication as problems on line filling in t...

My experience with collingwood

Very good customer service every time I contacted them.

No problems but the renewal process was a bit cumber...

Very professional customer service

Review Collingwood: Car insurance now

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