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Countingup: Business Account reviews

Name: Business Account
Rating: 4.86 (3202 reviews)

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4.86

Based on 3,202 reviews, last reviewed 1st Mar 2026

48500% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Thanks for providing such a wonderful service Thanks for providing such a wonderful service Reviewed on: 1st March 2026

Latest lowest rating:

1

Very bad experience I can’t wait to move to another... Very bad experience I can’t wait to move to another bank you charge me for bank transfer from my clients that are like from bank to bank you don’t giv... Read more Reviewed on: 13th February 2026

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About this product

Countingup offer an all-in-one business current account with built-in accounting and tax tools.

With Countingup’s business account, you can accept payments as soon as your account is open. You can also use the app to create and send unlimited professional invoices for free, and receive alerts when you’ve been paid.

Countingup business account reviews help you find out what it’s really like to be a customer. If you’ve used Countingup before, you can also leave a review and share your experience.

Countingup Business Account reviews (3202)

Review of the Countingup, Business Account:

I have been paid for my first month work and transfe...

I have been paid for my first month work and transferred fund to my own current bank they suspended the payment and asked me questions that no bank ever asked taking 24 hours to repond emails and chat every time they asking something else and takes another day! What an embarrassment and shame if I didn’t get letter from post would have never opened with them absolutely joke account on hold still and can’t transfer my money . Reviewed on: 1st October 2024

Reply from Countingup Hi Azem, Thank you for taking the time to share your experience. We know it’s far from ideal when things like this happen. The suspension you’ve mentioned is usually due to internal processes that we have in place to comply with regulatory requirements. While these checks may sometimes seem abrupt, they’re needed to keep all our customers safe. Delays or interruptions with payments can be frustrating but we’re here to help and make sure this is resolved quickly. Please contact us by messaging us in-app or by emailing [email protected] so we can take a closer look at your case and pass it on to the appropriate team. Speak soon. Response date: 24th October 2024

Easy to Use

Counting up offer a very easy to use mobile banking solution that you can also utilise for your basic accounting. Reviewed on: 11th December 2019

A lifesaver when it comes to accounting

Really useful app and brilliant accounting tools. Easy to use and a brilliant visual bank statement. Reviewed on: 11th December 2019

Low fees & user friendly app

So cheap - my costs for having this account range between nothing & next to nothing! Love the app it is really well designed & easy to understand & use. Reviewed on: 11th December 2019

Responsive supportive business bank

I've been with CountingUp now for 16 months and found both the App and the banking staff to be very quick and helpful at responding to my needs. The App has simple clear features too. The facility to pay into the Post Office is good although even cash credits take longer than I expected to clear but maybe that's a Post Office issue. I'm also expecting the card payments to clear quicker than previously. The only other thing I would say needs fixing is the bank needs an IBAN number so I can make international payments. This is holding the bank back as many businesses clearly need to transact internationally. This is a big issue. This apart, great bank and App! Reviewed on: 11th December 2019

Best online bank iv ever used

Okay, granted I have only ever used 3 online only banks before, and my time with them has been brief, but it has been brief for a very good reason. The other banks which I will not name, lacked customer support fitting of an online bank. The email and chat support is very useful. Replies within under 30 mins and always super helpful. I have used a great deal of the features present and am awaiting a few more promised features but great things come to those who wait. The transfers. They're quick. Like most banks take an hour or less so that's useful for moving money around. And the app instantly notifies you of a transaction as it happens. It really is that fast. Why they're better than my other main non business bank.. My other high street bank won't give me a debit card that has contactless or that I can use in all cash points, they supplied me with a cash pointsl card.. in this day and age.. Counting up gave me a contactless debit card from the word go. Iv had 0 issues with the bank and they've been great. Im moving all my banks to use just this one as it works , it just works , it works great can't say bad thing about the facilities they provide. They're cheap too, unlike another branch who charges alot more for the facilities. Enough said. :) Reviewed on: 11th December 2019

Very efficient

Great all ways on hand to help, very pleased Reviewed on: 11th December 2019

Almost perfect... really close

Almost perfect for me and my business. and as soon as I can receive international payments into my account it will be completely perfect. Reviewed on: 11th December 2019

Counting Up Review

I looked at a few apps before deciding which was right for my company. I chose Counting Up as it was so easy to use, could generate my invoices and then automatically match them to payments. It's made mine and my accountants life so easy! Reviewed on: 11th December 2019

Mr

Quick and easy to use no hassle so far Reviewed on: 11th December 2019

The future of banking

I’m an internet entrepreneur. Trying to open a high street bank for my business was such a hassle I decided to go with Counting up who had my account set up in 30 minutes. It is a great platform and there is a great community for its users to come up with ideas to improve the product. It is a big thumbs up from me. Dan Reviewed on: 11th December 2019

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