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Countingup: Business Account reviews

Name: Business Account
Rating: 4.86 (2273 reviews)

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4.84

Based on 2,273 reviews, last reviewed 28th Nov 2024

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Very prompt with their responses via e mail Very prompt with their responses via e mail Reviewed on: 19th March 2024

Latest lowest rating:

1

Beware Small Business Owners Countingup’s Actions... Beware Small Business Owners – Countingup’s Actions Have Cost Me £20,000! I strongly advise any small business owner to think twice before banking wi... Read more Reviewed on: 28th November 2024

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Countingup Business Account reviews (2273)

Simple and easy

We have opened a business accounf and found it simple, easy and effective. Reviewed on: 30th March 2023

A good starter account

Not sure it will serve all my needs going forward but a good start Reviewed on: 29th March 2023

New age in the bank sector

Innovative and practical to use. it is a revolution compared to ancient banks that patch up their unusable websites and have to punch for an appointment with managers who are important in expensive glass palaces or in leaning museums, and who often drag out time unnecessarily. Reviewed on: 29th March 2023

Excellent product

Would highly recommend. Great customer service and ease of use. Reviewed on: 29th March 2023

Best provide 0of banking information to an SME

The first positive expirience for me started with settting up my company bank account. It was done in a quick and straight forward manner. The information provided on the bank statement is clear and informative. A lot is done quietly in the background whiie I get on with my business. Reviewed on: 28th March 2023

A smooth and fluid service

Haven't had a hurdle or hoops to go through using them Reviewed on: 28th March 2023

Was a victim of fraud, like other reviewers they did not help me

They did not help. Washed me hands of me. I have changed my name accordingly to avoid them trying to reach back out as the service was not what you expect. In todays cost crisis, losing money nearly ruined me. Countingup do not care. Reviewed on: 27th March 2023

Reply from Countingup Hi Robin Thank you for your feedback. We want to assure you that any money you hold with us is protected in accordance with UK regulatory requirements. Although we cannot discuss specific fraud cases publicly, we want you to know that our systems, processes, and procedures comply with UK laws and regulatory guidelines. Whenever we receive a fraud claim, we conduct a thorough assessment of all available information and additional evidence provided by the customer or other sources involved in the investigation. Based on the evidence and information at hand, we make a decision on whether a refund can be issued or not. We always explain our position and reasoning to the customer. If there is sufficient evidence to support a fraud claim, there has been no breach in the terms and conditions, and the customer hasn't compromised their account, we will provide a refund. However, there may be situations where we cannot reimburse the money lost in fraudulent transactions. This is not specific to Countingup, and any other UK bank could also make the same decision. In such cases, we will always provide a private explanation for our decision and offer guidance on the next steps to take, including how to submit additional information to support the claim. Response date: 17th September 2024

Good Service and all clear.

Contingup give all in one service, all my in and out and mostly my tax return is made on time by the accountant how has a very easy access to my finances well detailed. The monthly price is so at the level of any size business. Really very happy with the service. Reviewed on: 27th March 2023

Easy to Use

I have been with Counting Up since 2018 and found banking to be easy and straight forward to use Reviewed on: 27th March 2023

Cannot fault always updated and reliable

I started off with counting up from day one never had any issues with them always updated no time waiting Reviewed on: 26th March 2023

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Countingup: Business Account reviews

No new 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Countingup: Business Account now

Countingup Business Account reviews (2273)

Simple and easy

A good starter account

New age in the bank sector

Excellent product

Best provide 0of banking information to an SME

A smooth and fluid service

Was a victim of fraud, like other reviewers they did not help me

Good Service and all clear.

Easy to Use

Cannot fault always updated and reliable

Review Countingup: Business Account now

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